Student loans
Premier Student Loan Center student loans complaints
Consumers have filed 186 complaints about Premier Student Loan Center's student loans. See the whole Premier Student Loan Center record.
Premier Student Loan Center against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Premier Student Loan Center | 0 | - | - |
Latest Premier Student Loan Center student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 7, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | No timely reply |
| Sep 17, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | No timely reply |
| Aug 27, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Apr 9, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Mar 7, 2021 | Student loans | Dealing with your lender or servicerProblem with customer service | No timely reply |
| Mar 7, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Jan 11, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | No timely reply |
| Dec 30, 2020 | Student loans | Dealing with your lender or servicerProblem with customer service | No timely reply |
| Nov 12, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Nov 4, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | No timely reply |
| Oct 30, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Jul 8, 2020 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | No timely reply |
| Jun 25, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| May 22, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Apr 22, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Apr 2, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Mar 26, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Mar 26, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Mar 21, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Mar 18, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Mar 16, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Mar 11, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Mar 2, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Feb 27, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Feb 26, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Feb 21, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | No timely reply |
| Feb 20, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Feb 18, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Feb 17, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Feb 11, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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