Auto loans & leases
Pronto Finance auto loans & leases complaints
Consumers have filed 22 complaints about Pronto Finance's auto loans & leases, 10 in the last 12 months. Pronto Finance answered 100% on time and closed 0% with relief. See the whole Pronto Finance record.
Pronto Finance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Pronto Finance | 10 | 100% | 0% |
Latest Pronto Finance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 7, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 15, 2026 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Jun 14, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 17, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Mar 6, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Feb 27, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Feb 10, 2026 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Jan 26, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jan 9, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Dec 31, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jul 27, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jul 16, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Jun 20, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Jun 19, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Aug 11, 2023 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Mar 28, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Nov 1, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 10, 2022 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Apr 5, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jun 23, 2021 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Dec 17, 2020 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 21, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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