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Complaint log

Pronto Finance complaint log

The newest complaints about Pronto Finance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 11, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeWIExplainedYes
Nov 7, 2026Auto loans & leasesManaging the loan or leaseBilling problemILExplainedYes
Oct 27, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Oct 15, 2026Auto loans & leasesStruggling to pay your loanProblem after you declared or threatened to declare bankruptcyILExplainedYes
Oct 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWIExplainedYes
Sep 16, 2026Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedYes
Aug 10, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Jun 30, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Jun 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Jun 14, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldILExplainedYes
Jun 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedILExplainedYes
May 31, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
May 29, 2026Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Apr 20, 2026Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Apr 17, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeILExplainedYes
Apr 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Apr 3, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Mar 6, 2026Auto loans & leasesRepossessionVoluntary repossessionILExplainedYes
Feb 27, 2026Auto loans & leasesRepossessionVoluntary repossessionFLExplainedYes
Feb 10, 2026Auto loans & leasesGetting a loan or leaseProblem with signing the paperworkFLExplainedYes
Jan 26, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldILExplainedYes
Jan 24, 2026Credit reportingIncorrect information on your reportAccount status incorrectILExplainedYes
Jan 9, 2026Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyGAExplainedYes
Dec 31, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsILExplainedYes
Oct 17, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Oct 12, 2025Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedTXExplainedYes
Sep 17, 2025Credit reportingIncorrect information on your reportPublic record information inaccurateILExplainedYes
Sep 16, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Aug 11, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jul 27, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldILExplainedYes
Jul 16, 2025Auto loans & leasesRepossessionDeficiency balance after repossessionILExplainedYes
Jul 13, 2025Credit reportingIncorrect information on your reportInformation is missing that should be on the reportILExplainedYes
Jun 20, 2025Auto loans & leasesRepossessionDeficiency balance after repossessionILExplainedYes
Jun 19, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedTXExplainedYes
Jun 11, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jun 3, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountKSExplainedYes
May 23, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
May 3, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILExplainedNo
Mar 25, 2025Credit reportingIncorrect information on your reportAccount status incorrectINExplainedYes
Mar 11, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Feb 27, 2025Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Feb 23, 2025Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Nov 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Nov 12, 2024Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Nov 11, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Oct 21, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursINExplainedYes
Aug 27, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Aug 20, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Aug 5, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseLAExplainedYes
Jul 2, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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