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Complaint log

Provident Funding Associates complaint log

The newest complaints about Provident Funding Associates, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Oct 12, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Oct 9, 2026MortgagesTrouble during payment processFees chargedCOExplainedYes
Oct 5, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Oct 2, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
Sep 17, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeTNExplainedYes
Aug 30, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanOKExplainedYes
Aug 24, 2026MortgagesTrouble during payment processFees chargedFLExplainedYes
Aug 10, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Aug 4, 2026MortgagesIncorrect information on your reportAccount status incorrectNCExplainedYes
Jul 20, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNVExplainedYes
Jul 8, 2026MortgagesTrouble during payment processFees chargedOKExplainedYes
Jul 8, 2026MortgagesTrouble during payment processFees chargedNVExplainedYes
Jun 11, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresAZExplainedYes
Apr 18, 2026MortgagesTrouble during payment processFees chargedCOExplainedYes
Apr 13, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Apr 9, 2026MortgagesIncorrect information on your reportAccount information incorrectTXExplainedYes
Apr 8, 2026MortgagesTrouble during payment processPayment processMDExplainedYes
Mar 23, 2026Credit reportingIncorrect information on your reportAccount status incorrectMDExplainedYes
Mar 14, 2026MortgagesIncorrect information on your reportAccount status incorrectTXExplainedYes
Mar 11, 2026MortgagesIncorrect information on your reportAccount status incorrectTXExplainedYes
Mar 2, 2026MortgagesTrouble during payment processFees chargedCAExplainedYes
Feb 21, 2026MortgagesTrouble during payment processPayment processSCExplainedYes
Feb 18, 2026MortgagesCredit monitoring or identity theft protection servicesBilling dispute for servicesPAExplainedYes
Feb 14, 2026MortgagesTrouble during payment processFees chargedPAExplainedYes
Jan 27, 2026MortgagesStruggling to pay mortgageForeclosureTXExplainedYes
Jan 14, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNVExplainedYes
Jan 13, 2026MortgagesProblem with a company's investigation into an existing problemProblem with personal statement of disputeAZExplainedYes
Jan 10, 2026MortgagesImproper use of your reportReporting company used your report improperlyGAExplainedYes
Dec 17, 2025MortgagesTrouble during payment processPayment processMDExplainedYes
Dec 10, 2025MortgagesTrouble during payment processFees chargedCAExplainedYes
Dec 8, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNCExplainedYes
Nov 17, 2025MortgagesIncorrect information on your reportAccount status incorrectNYExplainedYes
Nov 3, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuVAExplainedYes
Oct 24, 2025MortgagesTrouble during payment processPaying off the loanCAExplainedYes
Sep 30, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Sep 29, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureAZExplainedYes
Sep 28, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes
Jul 8, 2025MortgagesTrouble during payment processFees chargedWAExplainedYes
Jun 18, 2025MortgagesTrouble during payment processPayment processINExplainedYes
Jun 10, 2025MortgagesIncorrect information on your reportAccount status incorrectORExplainedYes
May 7, 2025Credit reportingIncorrect information on your reportAccount information incorrectMAExplainedYes
Apr 19, 2025MortgagesTrouble during payment processPayment processARExplainedYes
Apr 19, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processTNExplainedYes
Apr 14, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTNFixedYes
Mar 27, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceVAExplainedYes
Feb 13, 2025Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Jan 30, 2025MortgagesTrouble during payment processFees chargedFLExplainedYes
Jan 23, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Jan 23, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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