Mortgage company · complaint record
RCN Capital complaints
Filed under RCN Capital, LLC
Consumers have filed 9 complaints about RCN Capital since 2024, 4 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 4
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #216 of 595
Since May 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 27, 2026
Most complained-about mortgage lenders & servicers
RCN Capital complaints by month
The busiest month was November 2024 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How RCN Capital answered all time
- Closed with explanation111.1%
- Untimely response888.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top RCN Capital problems
Inside "Trouble during payment process"
- Trying to communicate with the company to fix an issue while managing or servicing your loan 3
- Interest rate 1
- Payment process 1
Where RCN Capital complaints come from
Most complaints: New Jersey (3), Maryland (2), New York (1), South Carolina (1), Pennsylvania (1).
RCN Capital compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | RCN CapitalMortgages | - | 4 | - |
Compare side by side: RCN Capital vs Midwest Loan Services · RCN Capital vs Truhome Solutions · RCN Capital vs NEXA Mortgage · RCN Capital vs Hilltop
What people say about RCN Capital
All experiencesNo experiences with RCN Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest RCN Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 27, 2026 | Mortgages | Trouble during payment processPayment process | No timely reply |
| Mar 2, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | No timely reply |
| Jan 13, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | No timely reply |
| Nov 24, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Jun 12, 2025 | Mortgages | Trouble during payment processInterest rate | No timely reply |
| Nov 27, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 19, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Oct 11, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | No timely reply |
| May 8, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | No timely reply |
Questions about RCN Capital
How many complaints does RCN Capital have?
RCN Capital has 9 complaints on record since May 2024, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does RCN Capital respond to complaints?
Yes. RCN Capital answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with RCN Capital?
The most common problems are trouble during payment process (5), applying for a mortgage or refinancing an existing mortgage (2), struggling to pay mortgage (1).
Is RCN Capital legit?
RCN Capital is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is RCN Capital legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against RCN Capital?
Complain to RCN Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most RCN Capital complaints come from?
Most come from New Jersey (3), Maryland (2), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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