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Debt collector · complaint record

Recovery One complaints

Consumers have filed 167 complaints about Recovery One since 2013, 11 of them in the last 12 months (-31% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
167

Since July 2013

Last 12 months
11

-31% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Jun 30, 2026

Rank
#699 of 1,963

Most complained-about debt collectors

Recovery One complaints by month

The busiest month was October 2025 (5 complaints). Complaints in the last 12 months are down 31% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Recovery One answered all time

  • Closed with monetary relief10.6%
  • Closed with explanation16699.4%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Recovery One complaints are about

Top Recovery One problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 44
  • Debt was result of identity theft 10
  • Debt was paid 8

Where Recovery One complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Ohio (35), Texas (23), California (13), Florida (13), Alabama (11).

Recovery One compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Recovery OneDebt collection-11-31%100%0%-

Compare side by side: Recovery One vs Green Square · Recovery One vs EMoneyUSA · Recovery One vs Mullooly Jeffrey Rooney & Flynn · Recovery One vs Credit World Services

What people say about Recovery One

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Latest Recovery One complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jun 30, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNHExplainedYes
May 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes
Mar 18, 2026Debt collectionAttempts to collect debt not owedDebt was paidOHExplainedYes
Mar 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Feb 25, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftALExplainedYes
Feb 13, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jan 30, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMIExplainedYes
Jan 28, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Jan 22, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftALExplainedYes
Jan 19, 2026Debt collectionCommunication tacticsCalled before 8am or after 9pmWAExplainedYes
Jan 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Oct 28, 2025Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes

Questions about Recovery One

How many complaints does Recovery One have?

Recovery One has 167 complaints on record since July 2013, including 11 in the last 12 months and 0 in the last 30 days. That makes it number 1,392 of every company by complaints this year.

Does Recovery One respond to complaints?

Yes. Recovery One answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Recovery One?
Is Recovery One legit?

Recovery One is a real company with a public complaint record: consumers have complained about it 167 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Recovery One legit? for the signals, red flags and how to protect yourself.

Are complaints about Recovery One going up or down?

Down. There were 11 complaints in the last 12 months against 16 in the 12 before (-31%). See every month.

How do I file a complaint against Recovery One?

Complain to Recovery One in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Recovery One complaints come from?

Most come from Ohio (35), Texas (23), California (13). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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