Complaint log
Renasant complaint log
The newest complaints about Renasant, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 18, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 15, 2025 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Sep 14, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 10, 2025 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 4, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 29, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 26, 2025 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 25, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 14, 2025 | Bank accounts | Managing an accountBanking errors | Explained |
| Aug 7, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 5, 2025 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Aug 5, 2025 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Aug 3, 2025 | Bank accounts | Closing an accountCan't close your account | Explained |
| Jul 28, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 27, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jul 14, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 11, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Jun 4, 2025 | Bank accounts | Closing an accountCompany closed your account | Explained |
| May 22, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 21, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Money back |
| May 20, 2025 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Money back |
| May 12, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| May 6, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Apr 21, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Apr 14, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Mar 25, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Mar 23, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Mar 17, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Money back |
| Mar 15, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 11, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 17, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Feb 11, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 6, 2025 | Payday & personal loans | Struggling to pay your loan | Fixed |
| Feb 4, 2025 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 3, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 31, 2025 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Fixed |
| Jan 18, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jan 15, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jan 13, 2025 | Bank accounts | Managing an accountFee problem | Explained |
| Nov 12, 2024 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Nov 11, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 7, 2024 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Money back |
| Sep 5, 2024 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | Fixed |
| Aug 14, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Aug 13, 2024 | Mortgages | Trouble during payment processFees charged | Explained |
| Jul 3, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jun 18, 2024 | Bank accounts | Managing an accountFee problem | Money back |
| Jun 9, 2024 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| May 7, 2024 | Bank accounts | Managing an accountFee problem | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works