Complaint log
Renasant complaint log
The newest complaints about Renasant, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 3, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 3, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Apr 15, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Apr 13, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 1, 2024 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Mar 25, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 16, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 16, 2024 | Mortgages | Trouble during payment processFees charged | Explained |
| Feb 10, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 8, 2024 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Jan 30, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Jan 26, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jan 25, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 22, 2024 | Bank accounts | Managing an accountFee problem | Explained |
| Dec 11, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 6, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 25, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 19, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Sep 18, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 1, 2023 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 4, 2023 | Payday & personal loans | Getting a line of credit | Explained |
| Aug 3, 2023 | Bank accounts | Managing an accountBanking errors | Money back |
| Jul 25, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jul 21, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Money back |
| Jul 8, 2023 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Jul 7, 2023 | Mortgages | Closing on a mortgage | Explained |
| Jul 6, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 5, 2023 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Jun 29, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jun 28, 2023 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Jun 28, 2023 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Jun 14, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 12, 2023 | Mortgages | Closing on a mortgage | Money back |
| May 15, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 4, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 3, 2023 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| May 1, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Apr 26, 2023 | Crypto | Fraud or scam | Explained |
| Mar 16, 2023 | Payday & personal loans | Problem when making payments | Fixed |
| Mar 9, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Feb 16, 2023 | Mortgages | Trouble during payment process | Explained |
| Feb 7, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 1, 2023 | Bank accounts | Managing an accountFee problem | Explained |
| Jan 28, 2023 | Bank accounts | Closing an accountFees charged for closing account | Money back |
| Dec 6, 2022 | Bank accounts | Managing an accountBanking errors | Explained |
| Nov 29, 2022 | Money transfers & apps | Fraud or scam | Fixed |
| Nov 17, 2022 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Nov 5, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Oct 17, 2022 | Bank accounts | Managing an accountFee problem | Money back |
| Oct 13, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works