Mortgages
Renasant mortgages complaints
Consumers have filed 37 complaints about Renasant's mortgages, 3 in the last 12 months. Renasant answered 100% on time and closed 0% with relief. See the whole Renasant record.
Renasant against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Renasant | 3 | 100% | 0% |
Latest Renasant mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 6, 2020 | Mortgages | Trouble during payment process | Money back |
| Jan 25, 2020 | Mortgages | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 20, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Oct 2, 2019 | Mortgages | Trouble during payment process | Money back |
| Sep 1, 2019 | Mortgages | Trouble during payment process | Explained |
| Aug 7, 2019 | Mortgages | Closing on a mortgage | Explained |
| Jun 13, 2019 | Mortgages | Struggling to pay mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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