Mortgages
Renasant mortgages complaints
Consumers have filed 37 complaints about Renasant's mortgages, 3 in the last 12 months. Renasant answered 100% on time and closed 0% with relief. See the whole Renasant record.
Renasant against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Renasant | 3 | 100% | 0% |
Latest Renasant mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 27, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Apr 8, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 10, 2025 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 26, 2025 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 25, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 11, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| May 12, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Mar 23, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Mar 17, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Money back |
| Feb 17, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Aug 13, 2024 | Mortgages | Trouble during payment processFees charged | Explained |
| May 3, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Apr 15, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Feb 16, 2024 | Mortgages | Trouble during payment processFees charged | Explained |
| Sep 19, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Sep 1, 2023 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jul 7, 2023 | Mortgages | Closing on a mortgage | Explained |
| Jun 12, 2023 | Mortgages | Closing on a mortgage | Money back |
| May 1, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Feb 16, 2023 | Mortgages | Trouble during payment process | Explained |
| Feb 1, 2022 | Mortgages | Closing on a mortgage | Explained |
| Jul 6, 2021 | Mortgages | Trouble during payment process | Money back |
| Jun 9, 2021 | Mortgages | Trouble during payment process | Explained |
| Dec 22, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 23, 2020 | Mortgages | Trouble during payment process | Money back |
| Nov 17, 2020 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 6, 2020 | Mortgages | Closing on a mortgage | Explained |
| Jul 30, 2020 | Mortgages | Closing on a mortgage | Money back |
| May 22, 2020 | Mortgages | Trouble during payment process | Fixed |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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