Residential Credit Solutions against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Residential Credit Solutions | 0 | new | - | - | 769 |
Every mortgage company ranked
Latest Residential Credit Solutions mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 12, 2018 | Mortgages | Struggling to pay mortgage | CA | Explained | No |
| Dec 3, 2017 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| Aug 23, 2017 | Mortgages | Trouble during payment process | PA | Explained | Yes |
| May 22, 2017 | Mortgages | Incorrect information on your reportAccount status incorrect | TX | Explained | Yes |
| May 2, 2017 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Mar 31, 2017 | Mortgages | Loan modification,collection,foreclosure | IA | Closed | Yes |
| Mar 4, 2017 | Mortgages | Loan modification,collection,foreclosure | TN | Closed | No |
| Feb 4, 2017 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | Yes |
| Feb 3, 2017 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | Yes |
| Jan 13, 2017 | Mortgages | Loan servicing, payments, escrow account | IL | Closed | Yes |
| Jan 4, 2017 | Mortgages | Application, originator, mortgage broker | GA | Explained | Yes |
| Dec 29, 2016 | Mortgages | Loan servicing, payments, escrow account | AR | Closed | Yes |
| Dec 27, 2016 | Mortgages | Loan servicing, payments, escrow account | PA | Closed | Yes |
| Dec 22, 2016 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | Yes |
| Dec 20, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Closed | Yes |
| Dec 14, 2016 | Mortgages | Loan servicing, payments, escrow account | GA | Explained | Yes |
| Dec 13, 2016 | Mortgages | Loan modification,collection,foreclosure | CA | Closed | Yes |
| Dec 5, 2016 | Mortgages | Loan modification,collection,foreclosure | IL | Closed | Yes |
| Nov 3, 2016 | Mortgages | Loan modification,collection,foreclosure | MD | Closed | Yes |
| Oct 19, 2016 | Mortgages | Loan servicing, payments, escrow account | CT | Closed | Yes |
| Oct 14, 2016 | Mortgages | Loan servicing, payments, escrow account | TX | Closed | Yes |
| Sep 23, 2016 | Mortgages | Loan servicing, payments, escrow account | NY | Closed | Yes |
| Sep 18, 2016 | Mortgages | Loan modification,collection,foreclosure | MD | Closed | Yes |
| Sep 8, 2016 | Mortgages | Loan servicing, payments, escrow account | NJ | Closed | Yes |
| Sep 1, 2016 | Mortgages | Loan modification,collection,foreclosure | NY | Explained | Yes |
| Aug 22, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Closed | Yes |
| Aug 19, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Closed | Yes |
| Aug 1, 2016 | Mortgages | Loan modification,collection,foreclosure | FL | Closed | Yes |
| Jul 28, 2016 | Mortgages | Loan modification,collection,foreclosure | VA | Closed | Yes |
| Jul 25, 2016 | Mortgages | Loan modification,collection,foreclosure | LA | Closed | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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