Mortgage company · complaint record
Residential Credit Solutions complaints
Filed under Residential Credit Solutions, Inc.
Consumers have filed 815 complaints about Residential Credit Solutions since 2011, none in the last 12 months. It answered 78.8% on time and closed 1% with relief for the customer. The most common problem is loan modification,collection,foreclosure.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 815
- Last 12 months
- 0
- Answered on time
- 78.8%
- Closed with relief
- 1%
- Last 30 days
- 0
- Rank
- -
Since December 2011
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 12, 2018
Residential Credit Solutions complaints by month
The busiest month was September 2014 (36 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Residential Credit Solutions answered all time
- Closed with non-monetary relief50.6%
- Closed with explanation75492.5%
- Closed566.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Residential Credit Solutions complaints are about
Top Residential Credit Solutions problems
Where Residential Credit Solutions complaints come from
Most complaints: California (204), Florida (65), Georgia (51), Maryland (48), New York (44).
Residential Credit Solutions compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Residential Credit SolutionsMortgages | - | 0 | - |
Compare side by side: Residential Credit Solutions vs Midwest Loan Services · Residential Credit Solutions vs Truhome Solutions · Residential Credit Solutions vs NEXA Mortgage · Residential Credit Solutions vs Hilltop
What people say about Residential Credit Solutions
All experiencesNo experiences with Residential Credit Solutions yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Residential Credit Solutions complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 12, 2018 | Mortgages | Struggling to pay mortgage | Explained |
| Mar 27, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 3, 2017 | Mortgages | Trouble during payment process | Explained |
| Nov 20, 2017 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Oct 9, 2017 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Sep 3, 2017 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 23, 2017 | Mortgages | Trouble during payment process | Explained |
| Jul 28, 2017 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 7, 2017 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| May 22, 2017 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| May 16, 2017 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 16, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
Questions about Residential Credit Solutions
How many complaints does Residential Credit Solutions have?
Residential Credit Solutions has 815 complaints on record since December 2011, including 0 in the last 12 months and 0 in the last 30 days.
Does Residential Credit Solutions respond to complaints?
Yes. Residential Credit Solutions answered 78.8% of its complaints on time (within 15 days) and closed 1% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Residential Credit Solutions?
The most common problems are loan modification,collection,foreclosure (422), loan servicing, payments, escrow account (281), settlement process and costs (18).
Is Residential Credit Solutions legit?
Residential Credit Solutions is a real company with a public complaint record: consumers have complained about it 815 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Residential Credit Solutions legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Residential Credit Solutions?
Complain to Residential Credit Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Residential Credit Solutions complaints come from?
Most come from California (204), Florida (65), Georgia (51). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Residential Credit Solutions
No comments yet. Start the conversation - questions are welcome too.