Mortgage company · complaint record
Residential Finance complaints
Filed under Residential Finance Corporation (Closed)
Consumers have filed 10 complaints about Residential Finance since 2012, none in the last 12 months. It answered 90% on time and closed 20% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 10
- Last 12 months
- 0
- Answered on time
- 90%
- Closed with relief
- 20%
- Last 30 days
- 0
- Rank
- -
Since October 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 24, 2013
Residential Finance complaints by month
The busiest month was October 2013 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Residential Finance answered all time
- Closed with monetary relief110%
- Closed with non-monetary relief110%
- Closed with explanation880%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Residential Finance problems
Where Residential Finance complaints come from
Most complaints: Ohio (3), Pennsylvania (1), California (1), Florida (1), Louisiana (1).
Residential Finance compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Residential FinanceMortgages | - | 0 | - |
Compare side by side: Residential Finance vs Midwest Loan Services · Residential Finance vs Truhome Solutions · Residential Finance vs NEXA Mortgage · Residential Finance vs Hilltop
What people say about Residential Finance
All experiencesNo experiences with Residential Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Residential Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 24, 2013 | Mortgages | Settlement process and costs | Explained |
| Dec 9, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Oct 14, 2013 | Mortgages | Settlement process and costs | Explained |
| Oct 2, 2013 | Mortgages | Settlement process and costs | Explained |
| Sep 19, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Aug 23, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Jul 9, 2013 | Mortgages | Application, originator, mortgage broker | Money back |
| Jun 25, 2013 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Apr 25, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Oct 18, 2012 | Mortgages | Credit decision / Underwriting | Fixed |
Questions about Residential Finance
How many complaints does Residential Finance have?
Residential Finance has 10 complaints on record since October 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Residential Finance respond to complaints?
Yes. Residential Finance answered 90% of its complaints on time (within 15 days) and closed 20% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Residential Finance?
The most common problems are application, originator, mortgage broker (5), settlement process and costs (3), loan servicing, payments, escrow account (1).
Is Residential Finance legit?
Residential Finance is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Residential Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Residential Finance?
Complain to Residential Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Residential Finance complaints come from?
Most come from Ohio (3), Pennsylvania (1), California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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