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Mortgages

Resurgent Capital Services mortgages complaints

Consumers have filed 148 complaints about Resurgent Capital Services's mortgages, 3 in the last 12 months. Resurgent Capital Services answered 100% on time and closed 0% with relief. See the whole Resurgent Capital Services record.

Resurgent Capital Services against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Resurgent Capital Services3new100%0%148

Every mortgage company ranked

Latest Resurgent Capital Services mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Sep 19, 2026MortgagesStruggling to pay mortgageForeclosureWIExplainedYes
Aug 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAExplainedYes
Jan 14, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processMIExplainedYes
Oct 1, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNYExplainedYes
Mar 1, 2023MortgagesStruggling to pay mortgageFLFixedYes
Aug 11, 2020MortgagesTrouble during payment processOHExplainedYes
May 22, 2020MortgagesTrouble during payment processWAExplainedYes
Feb 21, 2020MortgagesTrouble during payment processMOExplainedYes
Nov 16, 2019MortgagesTrouble during payment processILMoney backYes
Feb 18, 2019MortgagesStruggling to pay mortgageILExplainedYes
Aug 26, 2016MortgagesLoan servicing, payments, escrow accountILExplainedYes
Jul 7, 2016MortgagesLoan servicing, payments, escrow accountWAClosedYes
Jun 23, 2016MortgagesLoan modification,collection,foreclosureCOExplainedYes
Jun 14, 2016MortgagesLoan servicing, payments, escrow accountFLExplainedYes
Jun 9, 2016MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Nov 24, 2015MortgagesApplication, originator, mortgage brokerTXExplainedYes
Nov 10, 2015MortgagesApplication, originator, mortgage brokerMDExplainedYes
Sep 21, 2015MortgagesLoan servicing, payments, escrow accountWAExplainedYes
Mar 16, 2015MortgagesLoan servicing, payments, escrow accountVAFixedYes
Feb 27, 2015MortgagesSettlement process and costsNCExplainedYes
Dec 29, 2014MortgagesLoan servicing, payments, escrow accountNCExplainedYes
Dec 2, 2014MortgagesLoan modification,collection,foreclosureILExplainedYes
Aug 13, 2014MortgagesLoan modification,collection,foreclosurePAExplainedYes
Aug 1, 2014MortgagesLoan servicing, payments, escrow accountNYExplainedYes
May 23, 2014MortgagesLoan servicing, payments, escrow accountNYFixedYes
May 2, 2014MortgagesLoan servicing, payments, escrow accountILExplainedYes
Feb 28, 2014MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Feb 27, 2014MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Feb 27, 2014MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Feb 26, 2014MortgagesLoan modification,collection,foreclosureNYExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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