Debt collector · complaint record
Resurgent Capital Services complaints
Filed under Resurgent Capital Services L.P.
Consumers have filed 74,994 complaints about Resurgent Capital Services since 2012, 23,723 of them in the last 12 months (+5% on the year before). It answered 99.9% on time and closed 25% with relief for the customer - about the same as a typical debt collector. The most common problem is attempts to collect debt not owed. It is the 2nd most complained-about of 1,963 debt collectors this year.
Good response record. How it works
- Complaints on record
- 74,994
- Last 12 months
- 23,723
- Answered on time
- 99.9%
- Closed with relief
- 25%
- Last 30 days
- 1,120
- Rank
- #2 of 1,963
Since May 2012
+5% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 7, 2026
Most complained-about debt collectors
Resurgent Capital Services complaints by month
The busiest month was January 2025 (2,507 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Resurgent Capital Services answered last 12 months
- Closed with non-monetary relief5,88824.8%
- Closed with explanation17,79375%
- In progress420.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/4599.9% on time
- Relief for customers21/4024.9% closed with relief
- Complaint trend9/15+5% vs last year
What Resurgent Capital Services complaints are about
Top Resurgent Capital Services problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 13,997
- Debt was result of identity theft 5,842
- Debt was paid 1,556
- Debt was already discharged in bankruptcy and is no longer owed 626
Where Resurgent Capital Services complaints come from
Most complaints: Texas (9,752), Florida (8,863), California (6,730), Georgia (6,530), New York (4,071).
Resurgent Capital Services compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | CL HoldingsDebt collection | 85 | 30,179 | A |
| 2 | Resurgent Capital ServicesDebt collection | 75 | 23,723 | B |
| 3 | Encore Capital (Midland Credit)Debt collection | 60 | 23,474 | C |
| 4 | Portfolio Recovery AssociatesDebt collection | 89 | 21,733 | A |
| 5 | CCS Financial ServicesDebt collection | 53 | 10,265 | C |
| 6 | Kriya CapitalDebt collection | 86 | 8,832 | A |
| 7 | I.C. SystemDebt collection | 48 | 8,160 | D |
| 8 | National Credit SystemsDebt collection | 51 | 7,463 | C |
Compare side by side: Resurgent Capital Services vs CL Holdings · Resurgent Capital Services vs Encore Capital · Resurgent Capital Services vs Portfolio Recovery Associates · Resurgent Capital Services vs CCS Financial Services
What people say about Resurgent Capital Services
All experiencesNo experiences with Resurgent Capital Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Resurgent Capital Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 7, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Nov 7, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 7, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Nov 7, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 7, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Nov 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Nov 7, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Resurgent Capital Services
How many complaints does Resurgent Capital Services have?
Resurgent Capital Services has 74,994 complaints on record since May 2012, including 23,723 in the last 12 months and 1,120 in the last 30 days. That makes it number 10 of every company by complaints this year.
Does Resurgent Capital Services respond to complaints?
Yes. Resurgent Capital Services answered 99.9% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 75/100 (grade B).
What do people complain about most with Resurgent Capital Services?
The most common problems are attempts to collect debt not owed (22,021), false statements or representation (9,749), written notification about debt (10,425).
Is Resurgent Capital Services legit?
Resurgent Capital Services is a real company with a public complaint record: consumers have complained about it 74,994 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Resurgent Capital Services legit? for the signals, red flags and how to protect yourself.
Are complaints about Resurgent Capital Services going up or down?
Roughly level. There were 23,723 complaints in the last 12 months against 22,514 in the 12 before (+5%). See every month.
How do I file a complaint against Resurgent Capital Services?
Complain to Resurgent Capital Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Resurgent Capital Services complaints come from?
Most come from Texas (9,752), Florida (8,863), California (6,730). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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