Auto loans & leases
Rfna auto loans & leases complaints
Consumers have filed 12 complaints about Rfna's auto loans & leases, 8 in the last 12 months. Rfna answered 87.5% on time and closed 12% with relief. See the whole Rfna record.
Rfna against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Rfna | 8 | 87.5% | 12% |
Latest Rfna auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 2, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 23, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| May 23, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 29, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Mar 22, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Fixed |
| Feb 13, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Dec 10, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Dec 9, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Jul 4, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Apr 24, 2025 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 31, 2022 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 7, 2021 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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