Complaint log
RoundPoint Mortgage Servicing complaint log
The newest complaints about RoundPoint Mortgage Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 24, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 19, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 19, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Aug 16, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Aug 14, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 13, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 7, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 6, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Aug 4, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 4, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jul 31, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 31, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Jul 31, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 30, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 29, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 29, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jul 27, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 24, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Jul 23, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 21, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Jul 20, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 18, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 18, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 16, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jul 15, 2026 | Mortgages | Trouble during payment processLien release | Explained |
| Jul 13, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 11, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 11, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 10, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 7, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 7, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 7, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 7, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 7, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 6, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 4, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jul 3, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 1, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 30, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Jun 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 30, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works