Santander Bank against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Santander Bank | 0 | new | - | - | 1,124 |
Every mortgage company ranked
Latest Santander Bank mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 12, 2022 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| Sep 1, 2022 | Mortgages | Struggling to pay mortgage | MA | Explained | Yes |
| Aug 25, 2022 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| Aug 24, 2022 | Mortgages | Improper use of your reportReporting company used your report improperly | MO | Explained | Yes |
| Aug 5, 2022 | Mortgages | Trouble during payment process | VA | Explained | No |
| Aug 3, 2022 | Mortgages | Trouble during payment process | NY | Explained | No |
| Jul 25, 2022 | Mortgages | Struggling to pay mortgage | MA | Explained | Yes |
| Jul 21, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | Explained | Yes |
| Jul 16, 2022 | Mortgages | Struggling to pay mortgage | NJ | Explained | No |
| Jul 14, 2022 | Mortgages | Struggling to pay mortgage | PA | Explained | Yes |
| Jul 14, 2022 | Mortgages | Closing on a mortgage | NH | Explained | No |
| Jul 8, 2022 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Jul 2, 2022 | Mortgages | Struggling to pay mortgage | PA | Explained | No |
| Jun 30, 2022 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Jun 28, 2022 | Mortgages | Struggling to pay mortgage | NJ | Explained | Yes |
| Jun 23, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NJ | Explained | No |
| Jun 1, 2022 | Mortgages | Trouble during payment process | PA | Explained | No |
| May 20, 2022 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| May 19, 2022 | Mortgages | Trouble during payment process | NJ | Explained | No |
| May 18, 2022 | Mortgages | Trouble during payment process | PA | Explained | No |
| May 18, 2022 | Mortgages | Struggling to pay mortgage | NJ | Explained | Yes |
| May 13, 2022 | Mortgages | Trouble during payment process | TN | Explained | No |
| May 5, 2022 | Mortgages | Trouble during payment process | NY | Explained | No |
| Apr 28, 2022 | Mortgages | Trouble during payment process | VT | Explained | No |
| Apr 28, 2022 | Mortgages | Trouble during payment process | MA | Explained | No |
| Apr 26, 2022 | Mortgages | Struggling to pay mortgage | NY | Explained | No |
| Apr 18, 2022 | Mortgages | Closing on a mortgage | PA | Explained | Yes |
| Apr 14, 2022 | Mortgages | Trouble during payment process | TN | Explained | No |
| Mar 31, 2022 | Mortgages | Struggling to pay mortgage | GA | Explained | No |
| Mar 30, 2022 | Mortgages | Trouble during payment process | NJ | Explained | No |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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