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Payday & personal loans

Santander Consumer USA payday & personal loans complaints

Consumers have filed 194 complaints about Santander Consumer USA's payday & personal loans. See the whole Santander Consumer USA record.

Santander Consumer USA against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Santander Consumer USA0new--194

Every lender ranked

Latest Santander Consumer USA payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Dec 3, 2021Payday & personal loansProblem with the payoff process at the end of the loanDCExplainedYes
Nov 21, 2021Payday & personal loansIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Nov 12, 2021Payday & personal loansProblem with the payoff process at the end of the loanSCExplainedYes
Oct 26, 2021Payday & personal loansCan't contact lender or servicerILExplainedYes
Oct 20, 2021Payday & personal loansVehicle was damaged or destroyed the vehicleNYExplainedYes
Aug 15, 2021Payday & personal loansGetting the loanTNExplainedYes
Aug 13, 2021Payday & personal loansVehicle was repossessed or sold the vehicleNJExplainedYes
Aug 11, 2021Payday & personal loansProblem with the payoff process at the end of the loanOKExplainedYes
Aug 8, 2021Payday & personal loansVehicle was repossessed or sold the vehicleFLExplainedYes
Jul 27, 2021Payday & personal loansVehicle was repossessed or sold the vehicle-ExplainedYes
Jul 22, 2021Payday & personal loansCharged fees or interest you didn't expectMDExplainedYes
Jul 20, 2021Payday & personal loansIncorrect information on your reportAccount status incorrectNYExplainedYes
Jul 15, 2021Payday & personal loansCharged fees or interest you didn't expectNCExplainedYes
Jun 9, 2021Payday & personal loansVehicle was repossessed or sold the vehicleDEExplainedYes
Jun 1, 2021Payday & personal loansLoan payment wasn't credited to your accountNJExplainedYes
Apr 29, 2021Payday & personal loansStruggling to pay your loan-ExplainedYes
Apr 14, 2021Payday & personal loansCharged fees or interest you didn't expectFLMoney backYes
Apr 12, 2021Payday & personal loansStruggling to pay your loanFLExplainedYes
Apr 6, 2021Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Mar 16, 2021Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Mar 3, 2021Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Feb 21, 2021Payday & personal loansProblem when making paymentsNYExplainedYes
Dec 30, 2020Payday & personal loansProblem with the payoff process at the end of the loanOHExplainedYes
Dec 22, 2020Payday & personal loansIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Nov 23, 2020Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Nov 15, 2020Payday & personal loansIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 20, 2020Payday & personal loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportCOFixedYes
Oct 18, 2020Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Oct 16, 2020Payday & personal loansProblem when making paymentsFLExplainedYes
Sep 15, 2020Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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