Mortgage company · complaint record
Saxton Mortgage complaints
Filed under Saxton Mortgage, LLC
Consumers have filed 4 complaints about Saxton Mortgage since 2026, 4 of them in the last 12 months. It answered 0% on time and closed 100% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 4
- Answered on time
- 0%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- #216 of 595
Since March 2026
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 1, 2026
Most complained-about mortgage lenders & servicers
Saxton Mortgage complaints by month
The busiest month was March 2026 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Saxton Mortgage answered all time
- Closed with non-monetary relief125%
- Untimely response375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Saxton Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 2
- Negative impact of inaccurate appraisal 1
Where Saxton Mortgage complaints come from
Most complaints: Florida (1), Maryland (1), New Hampshire (1), Wisconsin (1).
Saxton Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Saxton MortgageMortgages | - | 4 | - |
Compare side by side: Saxton Mortgage vs Midwest Loan Services · Saxton Mortgage vs Truhome Solutions · Saxton Mortgage vs NEXA Mortgage · Saxton Mortgage vs Hilltop
What people say about Saxton Mortgage
All experiencesNo experiences with Saxton Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Saxton Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 1, 2026 | Mortgages | Improper use of your reportReporting company used your report improperly | No timely reply |
| Sep 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | No timely reply |
| Jul 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | No timely reply |
| Mar 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Fixed |
Questions about Saxton Mortgage
How many complaints does Saxton Mortgage have?
Saxton Mortgage has 4 complaints on record since March 2026, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Saxton Mortgage respond to complaints?
Yes. Saxton Mortgage answered 0% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Saxton Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (3), improper use of your report (1).
Is Saxton Mortgage legit?
Saxton Mortgage is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Saxton Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Saxton Mortgage?
Complain to Saxton Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Saxton Mortgage complaints come from?
Most come from Florida (1), Maryland (1), New Hampshire (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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