Mortgages
Servicemac mortgages complaints
Consumers have filed 532 complaints about Servicemac's mortgages, 259 in the last 12 months (+205%). Servicemac answered 100% on time and closed 8% with relief. See the whole Servicemac record.
Servicemac against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Servicemac | 259 | 100% | 8% |
Latest Servicemac mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Fixed |
| Oct 31, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | In progress |
| Oct 30, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Oct 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | In progress |
| Oct 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 25, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Oct 23, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Oct 23, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Oct 22, 2026 | Mortgages | Trouble during payment processPaying off the loan | In progress |
| Oct 22, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | In progress |
| Oct 21, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Oct 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 20, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Oct 20, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Oct 20, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | In progress |
| Oct 20, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | In progress |
| Oct 19, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | In progress |
| Oct 17, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 16, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Oct 15, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 13, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 12, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 8, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | In progress |
| Oct 5, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Oct 2, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | In progress |
| Oct 1, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 1, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | In progress |
| Sep 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Sep 30, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | In progress |
| Sep 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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