Mortgages
Servicemac mortgages complaints
Consumers have filed 532 complaints about Servicemac's mortgages, 259 in the last 12 months (+205%). Servicemac answered 100% on time and closed 8% with relief. See the whole Servicemac record.
Servicemac against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Servicemac | 259 | 100% | 8% |
Latest Servicemac mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 28, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Sep 28, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Money back |
| Sep 22, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Sep 22, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 22, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 22, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 22, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Sep 21, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | In progress |
| Sep 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Sep 18, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Sep 18, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Sep 14, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 14, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Sep 14, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 14, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 13, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 12, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 11, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 11, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 11, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Fixed |
| Sep 10, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 7, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 6, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | In progress |
| Sep 5, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 4, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Fixed |
| Sep 4, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Sep 3, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 2, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Sep 2, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | In progress |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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