Mortgages
Servicemac mortgages complaints
Consumers have filed 532 complaints about Servicemac's mortgages, 259 in the last 12 months (+205%). Servicemac answered 100% on time and closed 8% with relief. See the whole Servicemac record.
Servicemac against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Servicemac | 259 | 100% | 8% |
Latest Servicemac mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 13, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 13, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
| Jul 10, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 9, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jul 9, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 8, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 6, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 6, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jul 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 28, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Money back |
| Jun 27, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Money back |
| Jun 25, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 24, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 23, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 20, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 19, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jun 18, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 17, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Jun 17, 2026 | Mortgages | Trouble during payment processPayment process | Fixed |
| Jun 17, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Jun 16, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jun 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Jun 11, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Fixed |
| Jun 11, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jun 11, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jun 10, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 9, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jun 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 1, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 1, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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