Mortgages
Servicemac mortgages complaints
Consumers have filed 532 complaints about Servicemac's mortgages, 259 in the last 12 months (+205%). Servicemac answered 100% on time and closed 8% with relief. See the whole Servicemac record.
Servicemac against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Servicemac | 259 | 100% | 8% |
Latest Servicemac mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Aug 2, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 31, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 30, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 30, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jul 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 29, 2026 | Mortgages | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jul 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 25, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 24, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Jul 24, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 21, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jul 21, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
| Jul 20, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 20, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Jul 20, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 20, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Jul 18, 2026 | Mortgages | Trouble during payment processPayment process | Money back |
| Jul 17, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 17, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 17, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 17, 2026 | Mortgages | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Jul 17, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 17, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 15, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 15, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 14, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | Fixed |
| Jul 14, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Fixed |
| Jul 14, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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