Lender · complaint record
SFS, Inc complaints
Consumers have filed 65 complaints about SFS, Inc since 2013, none in the last 12 months. It answered 96.9% on time and closed 40% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 65
- Last 12 months
- 0
- Answered on time
- 96.9%
- Closed with relief
- 40%
- Last 30 days
- 0
- Rank
- -
Since December 2013
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 16, 2019
SFS, Inc complaints by month
The busiest month was June 2016 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How SFS, Inc answered all time
- Closed with monetary relief11.5%
- Closed with non-monetary relief2538.5%
- Closed with explanation3858.5%
- Closed11.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What SFS, Inc complaints are about
Top SFS, Inc problems
Inside "Communication tactics"
- Frequent or repeated calls 11
- You told them to stop contacting you, but they keep trying 3
- Called after sent written cease of comm 2
- Called before 8am or after 9pm 1
- Threatened to take legal action 1
Where SFS, Inc complaints come from
Most complaints: North Carolina (6), Illinois (5), Pennsylvania (5), New York (4), Texas (4).
SFS, Inc compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | SFS, IncPayday & personal loans | - | 0 | - |
Compare side by side: SFS, Inc vs SoLo Funds · SFS, Inc vs AAA Auto Title Loans · SFS, Inc vs Powerpay · SFS, Inc vs AmeriCash
What people say about SFS, Inc
All experiencesNo experiences with SFS, Inc yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest SFS, Inc complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 16, 2019 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Aug 16, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Aug 5, 2019 | Payday & personal loans | Problem when making payments | Explained |
| Jun 25, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| May 9, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 22, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Mar 28, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jan 7, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 7, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 30, 2018 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Nov 13, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 3, 2018 | Payday & personal loans | Charged fees or interest you didn't expect | Fixed |
Questions about SFS, Inc
How many complaints does SFS, Inc have?
SFS, Inc has 65 complaints on record since December 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does SFS, Inc respond to complaints?
Yes. SFS, Inc answered 96.9% of its complaints on time (within 15 days) and closed 40% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with SFS, Inc?
The most common problems are communication tactics (18), charged fees or interest I didn't expect (12), charged fees or interest you didn't expect (7).
Is SFS, Inc legit?
SFS, Inc is a real company with a public complaint record: consumers have complained about it 65 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is SFS, Inc legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against SFS, Inc?
Complain to SFS, Inc in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most SFS, Inc complaints come from?
Most come from North Carolina (6), Illinois (5), Pennsylvania (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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