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Debt collector · complaint record

Simon's Agency complaints

Consumers have filed 484 complaints about Simon's Agency since 2015, 23 of them in the last 12 months (-4% on the year before). It answered 47.8% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
484

Since April 2015

Last 12 months
23

-4% vs the year before

Answered on time
47.8%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
1

Newest: Oct 22, 2026

Rank
#492 of 1,963

Most complained-about debt collectors

Simon's Agency complaints by month

The busiest month was November 2020 (13 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Simon's Agency answered all time

  • Closed with explanation47898.8%
  • Closed61.2%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Simon's Agency complaints are about

Top Simon's Agency problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 86
  • Debt was paid 47
  • Debt was result of identity theft 24
  • Debt was already discharged in bankruptcy and is no longer owed 4

Where Simon's Agency complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: New Jersey (171), New York (149), Pennsylvania (72), Florida (16), North Carolina (15).

Simon's Agency compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Simon's AgencyDebt collection-23-4%47.8%0%-

Compare side by side: Simon's Agency vs Green Square · Simon's Agency vs EMoneyUSA · Simon's Agency vs Mullooly Jeffrey Rooney & Flynn · Simon's Agency vs Credit World Services

What people say about Simon's Agency

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Latest Simon's Agency complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAExplainedYes
Sep 25, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNYExplainedNo
Jul 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedNo
Jun 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Jun 5, 2026Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedNo
Jun 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedNo
Jun 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Jun 2, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageNYExplainedNo
May 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedNo
May 19, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes
May 17, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNYExplainedYes
May 16, 2026Debt collectionCommunication tacticsFrequent or repeated callsNYExplainedNo

Questions about Simon's Agency

How many complaints does Simon's Agency have?

Simon's Agency has 484 complaints on record since April 2015, including 23 in the last 12 months and 1 in the last 30 days. That makes it number 1,010 of every company by complaints this year.

Does Simon's Agency respond to complaints?

Yes. Simon's Agency answered 47.8% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Simon's Agency?
Is Simon's Agency legit?

Simon's Agency is a real company with a public complaint record: consumers have complained about it 484 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Simon's Agency legit? for the signals, red flags and how to protect yourself.

Are complaints about Simon's Agency going up or down?

Roughly level. There were 23 complaints in the last 12 months against 24 in the 12 before (-4%). See every month.

How do I file a complaint against Simon's Agency?

Complain to Simon's Agency in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Simon's Agency complaints come from?

Most come from New Jersey (171), New York (149), Pennsylvania (72). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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