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Complaint log

SmartCredit complaint log

The newest complaints about SmartCredit, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 16, 2026Debt relief & credit repairDidn't provide services promisedAZNo timely replyNo
Jul 25, 2026Debt relief & credit repairCharged upfront or unexpected feesTXNo timely replyNo
Jul 16, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreSCNo timely replyNo
Jul 12, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreCANo timely replyNo
Jul 8, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNCNo timely replyNo
May 21, 2026Debt relief & credit repairConfusing or missing disclosuresMONo timely replyNo
May 9, 2026Credit reportingIncorrect information on your reportAccount information incorrectGANo timely replyNo
Mar 22, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNYNo timely replyNo
Mar 20, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYNo timely replyNo
Mar 13, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedFLNo timely replyNo
Feb 12, 2026Credit cardsUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNYNo timely replyNo
Jan 24, 2026Debt relief & credit repairCharged upfront or unexpected feesNYNo timely replyNo
Jan 20, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedFLNo timely replyNo
Aug 30, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseOHNo timely replyNo
Aug 12, 2025Credit cardsTrouble using your cardCan't use card to make purchasesTNNo timely replyNo
Jul 30, 2025Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeTNNo timely replyNo
Jun 3, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesLANo timely replyNo
Apr 8, 2025Credit reportingIncorrect information on your reportOld information reappears or never goes awayTXNo timely replyNo
Mar 25, 2025Money transfers & appsConfusing or missing disclosuresNCNo timely replyNo
Dec 21, 2024Credit reportingIncorrect information on your reportAccount information incorrectVANo timely replyNo
Dec 2, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseNMNo timely replyNo
Aug 18, 2024Debt relief & credit repairConfusing or misleading advertising or marketingSCNo timely replyNo
Aug 7, 2024Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNYNo timely replyNo
Aug 7, 2024Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNYNo timely replyNo
Aug 7, 2024Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNYNo timely replyNo
Apr 27, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scorePANo timely replyNo
Sep 15, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILNo timely replyNo
Jun 2, 2023Credit reportingImproper use of your reportReporting company used your report improperlyVANo timely replyNo
Apr 26, 2023Debt relief & credit repairFraud or scamMNNo timely replyNo
Mar 16, 2023Credit reportingIncorrect information on your reportAccount information incorrectMDNo timely replyNo
Mar 16, 2023Debt relief & credit repairConfusing or misleading advertising or marketingNYNo timely replyNo
Jun 6, 2016Debt relief & credit repairCustomer service/Customer relationsMDMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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