Lender · complaint record
Uprova Credit complaints
Filed under Uprova Credit, LLC
Consumers have filed 486 complaints about Uprova Credit since 2021, 266 of them in the last 12 months (+115% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical lender. The most common problem is charged fees or interest you didn't expect. It is the 11th most complained-about of 272 personal & payday lenders this year.
Weak response record. How it works
- Complaints on record
- 486
- Last 12 months
- 266
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 32
- Rank
- #11 of 272
Since June 2021
+115% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Nov 12, 2026
Most complained-about personal & payday lenders
Uprova Credit complaints by month
The busiest month was August 2026 (48 complaints). Complaints in the last 12 months are up 115% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Uprova Credit answered last 12 months
- Closed with explanation25897%
- In progress83%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend0/15+115% vs last year
What Uprova Credit complaints are about
Top Uprova Credit problems last 12 months
Where Uprova Credit complaints come from
Most complaints: California (92), Illinois (51), Florida (43), Washington (40), Georgia (33).
Uprova Credit compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Aqua FinancePayday & personal loans | 56 | 335 | C |
| 2 | Solar ServicingPayday & personal loans | 55 | 288 | C |
| 3 | Zip Co USPayday & personal loans | 26 | 287 | F |
| 4 | Rosebud Economic DevelopmentPayday & personal loans | 3 | 281 | F |
| 5 | Uprova CreditPayday & personal loans | 45 | 266 | D |
| 6 | WLCCPayday & personal loans | 30 | 260 | F |
| 7 | Greensky OperationsPayday & personal loans | 94 | 248 | A |
| 8 | Harpeth Financial ServicesPayday & personal loans | 50 | 232 | C |
Compare side by side: Uprova Credit vs Aqua Finance · Uprova Credit vs Solar Servicing · Uprova Credit vs Zip Co US · Uprova Credit vs Rosebud Economic Development
What people say about Uprova Credit
All experiencesNo experiences with Uprova Credit yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Uprova Credit complaints
Full logQuestions about Uprova Credit
How many complaints does Uprova Credit have?
Uprova Credit has 486 complaints on record since June 2021, including 266 in the last 12 months and 32 in the last 30 days. That makes it number 283 of every company by complaints this year.
Does Uprova Credit respond to complaints?
Yes. Uprova Credit answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 45/100 (grade D).
What do people complain about most with Uprova Credit?
The most common problems are charged fees or interest you didn't expect (279), struggling to pay your loan (92), problem with the payoff process at the end of the loan (20).
Is Uprova Credit legit?
Uprova Credit is a real company with a public complaint record: consumers have complained about it 486 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Uprova Credit legit? for the signals, red flags and how to protect yourself.
Are complaints about Uprova Credit going up or down?
Up. There were 266 complaints in the last 12 months against 124 in the 12 before (+115%). See every month.
How do I file a complaint against Uprova Credit?
Complain to Uprova Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Uprova Credit complaints come from?
Most come from California (92), Illinois (51), Florida (43). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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