Credit bureau · complaint record
Solera complaints
Filed under SOLERA LLC
Consumers have filed 9 complaints about Solera since 2024, 3 of them in the last 12 months. It answered 100% on time and closed 50% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- #298 of 566
Since February 2024
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 16, 2026
Most complained-about credit bureaus & report companies
Solera complaints by month
The busiest month was October 2024 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Solera answered all time
- Closed with monetary relief222.2%
- Closed with explanation666.7%
- In progress111.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Solera complaints are about
Top Solera problems
Inside "Incorrect information on your report"
- Public record information inaccurate 2
- Information that should be on the report is missing 1
Where Solera complaints come from
Most complaints: Texas (2), Kentucky (1), North Carolina (1), Washington (1), Michigan (1).
Solera compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | SoleraCredit reporting | - | 3 | - |
Compare side by side: Solera vs Apple Financing · Solera vs Nav Technologies · Solera vs Opportunity Fund · Solera vs Heritage Financial Group
What people say about Solera
All experiencesNo experiences with Solera yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Solera complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 16, 2026 | Credit reporting | Incorrect information on your reportInformation that should be on the report is missing | In progress |
| Apr 3, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Nov 16, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Money back |
| Nov 15, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Jan 22, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 29, 2024 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | Explained |
| Oct 25, 2024 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Aug 7, 2024 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Feb 12, 2024 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
Questions about Solera
How many complaints does Solera have?
Solera has 9 complaints on record since February 2024, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Solera respond to complaints?
Yes. Solera answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix; 50% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Solera?
The most common problems are incorrect information on your report (3), problem with a company's investigation into an existing issue (3), improper use of your report (2).
Is Solera legit?
Solera is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Solera legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Solera?
Complain to Solera in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Solera complaints come from?
Most come from Texas (2), Kentucky (1), North Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Solera
No comments yet. Start the conversation - questions are welcome too.