Spring Equity against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Spring Equity | 4 | new | 75% | 50% | 34 |
Every mortgage company ranked
Latest Spring Equity mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 30, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | VA | Explained | Yes |
| Apr 4, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | Fixed | No |
| Feb 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | CA | Fixed | Yes |
| Nov 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | AL | Explained | Yes |
| Nov 11, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | FL | Explained | Yes |
| Oct 21, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | CA | Explained | Yes |
| Jan 7, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | CA | Explained | Yes |
| Nov 4, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | CA | Explained | Yes |
| Jun 4, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | PA | Explained | Yes |
| Mar 28, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | VA | Explained | Yes |
| Jan 11, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | WA | Explained | Yes |
| Dec 28, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | CO | Explained | Yes |
| Oct 16, 2023 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | MD | Explained | Yes |
| Sep 27, 2023 | Mortgages | Closing on a mortgageDelays with the closing process | IN | Explained | Yes |
| Jul 25, 2023 | Mortgages | Closing on a mortgage | CA | Money back | Yes |
| Jul 5, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Jun 25, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | WA | Explained | Yes |
| Nov 7, 2022 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Oct 26, 2022 | Mortgages | Closing on a mortgage | TX | Money back | Yes |
| Sep 30, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Sep 6, 2022 | Mortgages | Closing on a mortgage | KS | Explained | Yes |
| Aug 25, 2022 | Mortgages | Closing on a mortgage | CA | Money back | Yes |
| Aug 6, 2022 | Mortgages | Closing on a mortgage | OR | Explained | Yes |
| Jun 7, 2022 | Mortgages | Trouble during payment process | WA | Fixed | Yes |
| Apr 25, 2022 | Mortgages | Closing on a mortgage | VA | Explained | Yes |
| Oct 22, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AL | Money back | Yes |
| Jul 27, 2021 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jul 15, 2021 | Mortgages | Closing on a mortgage | OR | Money back | Yes |
| Apr 26, 2021 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| Feb 22, 2021 | Mortgages | Trouble during payment process | MD | Money back | No |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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