Bank · complaint record
Stellar Bancorp complaints
Filed under STELLAR BANCORP INC.
Consumers have filed 16 complaints about Stellar Bancorp since 2023, 6 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 16
- Last 12 months
- 6
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #140 of 188
Since July 2023
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Aug 27, 2026
Most complained-about banks & credit unions
Stellar Bancorp complaints by month
The busiest month was May 2024 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Stellar Bancorp answered all time
- Closed with monetary relief212.5%
- Closed with explanation1487.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Stellar Bancorp complaints are about
Top Stellar Bancorp problems
Inside "Managing an account"
- Banking errors 2
- Deposits and withdrawals 2
- Funds not handled or disbursed as instructed 1
Stellar Bancorp compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Stellar BancorpBank accounts | - | 6 | - |
Compare side by side: Stellar Bancorp vs Bancfirst · Stellar Bancorp vs Banner · Stellar Bancorp vs Customers Bancorp · Stellar Bancorp vs RBC Bank
What people say about Stellar Bancorp
All experiencesNo experiences with Stellar Bancorp yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Stellar Bancorp complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 27, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 7, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 25, 2026 | Crypto | Fraud or scam | Explained |
| Feb 25, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Feb 20, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Jan 27, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jun 15, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Feb 12, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Jan 3, 2025 | Money transfers & apps | Problem with customer service | Explained |
| Nov 5, 2024 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 8, 2024 | Money transfers & apps | Fraud or scam | Explained |
| May 8, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
Questions about Stellar Bancorp
How many complaints does Stellar Bancorp have?
Stellar Bancorp has 16 complaints on record since July 2023, including 6 in the last 12 months and 0 in the last 30 days. That makes it number 1,757 of every company by complaints this year.
Does Stellar Bancorp respond to complaints?
Yes. Stellar Bancorp answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Stellar Bancorp?
The most common problems are managing an account (5), incorrect information on your report (3), fraud or scam (2).
Is Stellar Bancorp legit?
Stellar Bancorp is a real company with a public complaint record: consumers have complained about it 16 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Stellar Bancorp legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Stellar Bancorp?
Complain to Stellar Bancorp in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Stellar Bancorp complaints come from?
Most come from Texas (15), Delaware (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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