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Complaint log

Sterling Bancorp complaint log

The newest complaints about Sterling Bancorp, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 1, 2021Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Feb 26, 2021Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Feb 15, 2021Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Feb 10, 2021Bank accountsManaging an accountProblem accessing accountNYExplainedYes
Feb 8, 2021Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Jan 21, 2021MortgagesTrouble during payment processNYExplainedYes
Jan 21, 2021MortgagesTrouble during payment processNYExplainedYes
Jan 12, 2021Bank accountsOpening an accountUnable to open an account-ExplainedYes
Dec 29, 2020Payday & personal loansProblem with additional add-on products or servicesOHExplainedYes
Dec 28, 2020MortgagesTrouble during payment processILExplainedYes
Dec 26, 2020Bank accountsManaging an accountFunds not handled or disbursed as instructedNCExplainedYes
Dec 21, 2020MortgagesTrouble during payment processNYExplainedYes
Dec 15, 2020MortgagesTrouble during payment process-ExplainedYes
Nov 20, 2020Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
Nov 19, 2020Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Nov 16, 2020Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
Nov 3, 2020MortgagesTrouble during payment processNYExplainedYes
Oct 30, 2020MortgagesTrouble during payment processNYExplainedYes
Oct 20, 2020Bank accountsManaging an accountProblem with fees or penaltiesTXExplainedYes
Oct 15, 2020MortgagesTrouble during payment processNYExplainedYes
Oct 14, 2020Bank accountsManaging an accountDeposits or withdrawalsCAExplainedYes
Oct 9, 2020Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Oct 7, 2020MortgagesClosing on a mortgageNYExplainedYes
Sep 29, 2020Bank accountsManaging an accountDeposits and withdrawals-ExplainedYes
Sep 28, 2020Bank accountsManaging an accountBanking errorsNYMoney backYes
Sep 15, 2020Bank accountsManaging an accountFunds not handled or disbursed as instructedORExplainedYes
Sep 9, 2020Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Sep 8, 2020MortgagesTrouble during payment processNYExplainedYes
Sep 1, 2020Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Aug 26, 2020MortgagesTrouble during payment processNYExplainedYes
Aug 21, 2020Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Aug 16, 2020MortgagesStruggling to pay mortgageDCExplainedYes
Jul 20, 2020Bank accountsManaging an accountFee problemNYMoney backYes
Jul 17, 2020Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Jul 10, 2020Bank accountsManaging an accountBanking errorsNYMoney backYes
Jul 7, 2020Bank accountsManaging an accountProblem using a debit or ATM card-Money backYes
Jun 24, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Jun 16, 2020Bank accountsManaging an accountBanking errorsMIExplainedYes
Jun 15, 2020MortgagesTrouble during payment processFLExplainedYes
Jun 10, 2020MortgagesTrouble during payment processNYExplainedYes
May 26, 2020Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes
May 22, 2020MortgagesClosing on a mortgageNYExplainedYes
May 14, 2020Bank accountsManaging an accountBanking errorsNYExplainedYes
May 13, 2020MortgagesStruggling to pay mortgageNYExplainedYes
May 11, 2020MortgagesTrouble during payment processNYMoney backYes
May 6, 2020MortgagesStruggling to pay mortgageNYExplainedYes
Apr 28, 2020Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Apr 20, 2020Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Apr 10, 2020MortgagesStruggling to pay mortgageNJExplainedYes
Apr 10, 2020MortgagesStruggling to pay mortgageNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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