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Complaint log

Sterling Bancorp complaint log

The newest complaints about Sterling Bancorp, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 3, 2020MortgagesStruggling to pay mortgageCTExplainedYes
Apr 1, 2020Bank accountsClosing an accountFees charged for closing accountFLExplainedYes
Mar 24, 2020Bank accountsClosing an accountCan't close your accountNYExplainedYes
Mar 23, 2020MortgagesClosing on a mortgageMDExplainedYes
Mar 23, 2020Bank accountsProblem caused by your funds being lowOverdrafts and overdraft fees-Money backYes
Feb 20, 2020MortgagesTrouble during payment processGAExplainedYes
Feb 13, 2020Bank accountsManaging an accountFee problemNYMoney backYes
Feb 7, 2020MortgagesClosing on a mortgageNYExplainedYes
Jan 31, 2020MortgagesTrouble during payment processGAExplainedYes
Jan 30, 2020MortgagesTrouble during payment processNYExplainedYes
Jan 22, 2020MortgagesClosing on a mortgageNYExplainedYes
Jan 16, 2020MortgagesTrouble during payment processMAExplainedYes
Jan 10, 2020Bank accountsManaging an accountFunds not handled or disbursed as instructedCAFixedYes
Jan 3, 2020MortgagesTrouble during payment processFLExplainedYes
Dec 20, 2019Bank accountsClosing an accountFunds not received from closed accountFLExplainedYes
Dec 17, 2019Bank accountsOpening an accountUnable to open an accountMOExplainedYes
Nov 15, 2019Money transfers & appsMoney was not available when promisedCAExplainedYes
Nov 14, 2019MortgagesClosing on a mortgageVAExplainedYes
Nov 8, 2019MortgagesClosing on a mortgageNYExplainedYes
Oct 30, 2019MortgagesTrouble during payment processNYExplainedYes
Oct 10, 2019Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Oct 9, 2019Bank accountsManaging an accountBanking errors-ExplainedYes
Oct 3, 2019MortgagesTrouble during payment processNYExplainedYes
Oct 2, 2019MortgagesTrouble during payment processNYExplainedYes
Sep 27, 2019Bank accountsManaging an accountFunds not handled or disbursed as instructedNJExplainedYes
Sep 25, 2019MortgagesTrouble during payment processNJExplainedYes
Sep 17, 2019MortgagesTrouble during payment processCTExplainedYes
Sep 17, 2019MortgagesStruggling to pay mortgageNYExplainedYes
Sep 14, 2019MortgagesTrouble during payment processNYExplainedYes
Aug 30, 2019MortgagesStruggling to pay mortgage-ExplainedYes
Jul 28, 2019MortgagesTrouble during payment processMAExplainedYes
Jul 26, 2019Bank accountsManaging an accountBanking errorsNYMoney backYes
Jul 18, 2019Bank accountsOpening an accountUnable to open an accountNYExplainedYes
Jul 18, 2019Money transfers & appsMoney was not available when promisedNYExplainedYes
Jul 2, 2019Bank accountsManaging an accountDeposits and withdrawalsSCExplainedYes
May 31, 2019MortgagesTrouble during payment processCAExplainedYes
May 17, 2019Bank accountsManaging an accountFee problemNYExplainedYes
May 14, 2019MortgagesTrouble during payment process-ExplainedYes
May 12, 2019MortgagesTrouble during payment processCTExplainedYes
May 7, 2019Bank accountsManaging an accountProblem using a debit or ATM cardNYMoney backYes
Apr 29, 2019Bank accountsClosing an accountCan't close your accountNYExplainedYes
Apr 24, 2019Bank accountsManaging an accountBanking errors-ExplainedYes
Apr 1, 2019Bank accountsManaging an accountProblem accessing accountNYExplainedYes
Mar 29, 2019MortgagesTrouble during payment processNJExplainedYes
Mar 18, 2019MortgagesTrouble during payment processNYExplainedYes
Mar 12, 2019Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Feb 28, 2019Bank accountsManaging an accountBanking errorsNYExplainedYes
Feb 14, 2019Bank accountsManaging an accountCashing a checkNYExplainedYes
Feb 13, 2019Bank accountsManaging an accountBanking errorsNYExplainedYes
Jan 31, 2019Bank accountsManaging an accountFee problemNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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