Auto loans & leases
Strategic Automotive Servicing auto loans & leases complaints
Consumers have filed 14 complaints about Strategic Automotive Servicing's auto loans & leases. See the whole Strategic Automotive Servicing record.
Strategic Automotive Servicing against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Strategic Automotive Servicing | 0 | - | - |
Latest Strategic Automotive Servicing auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 25, 2025 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Feb 20, 2024 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Dec 29, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jul 11, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 6, 2022 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 23, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 27, 2021 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 13, 2020 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Mar 21, 2019 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 25, 2018 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Fixed |
| Jan 3, 2018 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Dec 27, 2017 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 12, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Mar 15, 2017 | Auto loans & leases | Problems when you are unable to pay | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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