Summit Financial against other auto lenders
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Santander Holdings USA | 2,463 | +55% | 100% | 36% | 5,915 |
| 2 | Ally Financial | 1,987 | +53% | 100% | 4% | 9,980 |
| 3 | Westlake Financial | 1,921 | +69% | 100% | 0% | 6,159 |
| 4 | Credit Acceptance | 1,277 | +12% | 99.7% | 4% | 6,077 |
| 5 | Capital One | 1,225 | +17% | 100% | 2% | 6,196 |
| 6 | Bridgecrest | 1,019 | +29% | 99.5% | 0% | 3,330 |
| 7 | Hyundai Capital America | 996 | +81% | 100% | 0% | 4,690 |
| 8 | Toyota Financial Services | 938 | +52% | 99.9% | 6% | 4,524 |
| 9 | Exeter Finance | 830 | +24% | 99.9% | 0% | 2,969 |
| 10 | Wells Fargo | 686 | +40% | 100% | 19% | 6,683 |
| 11 | American Honda Finance | 556 | +57% | 99.6% | 0% | 2,789 |
| 12 | American Credit Acceptance | 554 | +63% | 100% | 0% | 1,840 |
| 13 | Summit Financial | 0 | new | - | - | 31 |
Every auto lender ranked
Latest Summit Financial auto loans & leases complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 20, 2020 | Auto loans & leases | Incorrect information on your reportOld information reappears or never goes away | VA | No timely reply | No |
| Jun 22, 2019 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | FL | No timely reply | No |
| May 30, 2019 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | FL | Explained | No |
| Jan 29, 2019 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | KS | Explained | Yes |
| Apr 17, 2018 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | FL | Explained | Yes |
| Mar 22, 2018 | Auto loans & leases | Incorrect information on your reportPublic record information inaccurate | FL | Explained | Yes |
| Feb 9, 2018 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | FL | Explained | Yes |
| Feb 8, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | FL | Explained | Yes |
| Oct 10, 2017 | Auto loans & leases | Managing the loan or leaseBilling problem | AL | Explained | Yes |
| Apr 24, 2017 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | FL | Explained | No |
| Feb 21, 2017 | Auto loans & leases | Problems when you are unable to pay | GA | Explained | Yes |
| Feb 11, 2017 | Auto loans & leases | Problems when you are unable to pay | GA | Explained | Yes |
| Jan 20, 2017 | Auto loans & leases | Managing the loan or lease | FL | Explained | Yes |
| Jan 17, 2017 | Auto loans & leases | Problems when you are unable to pay | FL | Explained | Yes |
| Jan 17, 2017 | Auto loans & leases | Problems when you are unable to pay | NY | Explained | No |
| Nov 25, 2016 | Auto loans & leases | Problems when you are unable to pay | FL | Explained | Yes |
| Oct 21, 2016 | Auto loans & leases | Managing the loan or lease | FL | Explained | Yes |
| May 19, 2016 | Auto loans & leases | Problems when you are unable to pay | GA | Explained | Yes |
| May 19, 2016 | Auto loans & leases | Managing the loan or lease | FL | Explained | Yes |
| May 11, 2016 | Auto loans & leases | Problems when you are unable to pay | FL | Explained | Yes |
| Feb 26, 2016 | Auto loans & leases | Managing the loan or lease | IN | Explained | Yes |
| Feb 24, 2016 | Auto loans & leases | Problems when you are unable to pay | NC | Explained | Yes |
| Feb 20, 2016 | Auto loans & leases | Managing the loan or lease | GA | Explained | Yes |
| Feb 11, 2016 | Auto loans & leases | Managing the loan or lease | FL | Explained | Yes |
| Feb 2, 2016 | Auto loans & leases | Managing the loan or lease | FL | Explained | Yes |
| Jan 14, 2016 | Auto loans & leases | Problems when you are unable to pay | AL | Explained | Yes |
| Sep 19, 2015 | Auto loans & leases | Problems when you are unable to pay | FL | Explained | Yes |
| Jul 12, 2015 | Auto loans & leases | Taking out the loan or lease | FL | Explained | Yes |
| Mar 4, 2015 | Auto loans & leases | Managing the loan or lease | FL | Explained | Yes |
| Jan 19, 2015 | Auto loans & leases | Problems when you are unable to pay | GA | Explained | Yes |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
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