Auto lender · complaint record
Summit Financial complaints
Filed under Summit Financial Corp.
Consumers have filed 76 complaints about Summit Financial since 2014, none in the last 12 months. It answered 57.9% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 76
- Last 12 months
- 0
- Answered on time
- 57.9%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since December 2014
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Apr 16, 2021
Summit Financial complaints by month
The busiest month was February 2016 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Summit Financial answered all time
- Closed with explanation5876.3%
- Untimely response1823.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Summit Financial complaints are about
Top Summit Financial problems
Inside "Incorrect information on your report"
- Account status incorrect 5
- Account information incorrect 4
- Information belongs to someone else 3
- Old information reappears or never goes away 2
- Personal information incorrect 1
- Information is missing that should be on the report 1
Where Summit Financial complaints come from
Most complaints: Florida (46), Georgia (11), Alabama (5), Nevada (2), New York (2).
Summit Financial compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Summit FinancialAuto loans & leases | - | 0 | - |
Compare side by side: Summit Financial vs The Savings Group · Summit Financial vs AC AutoPay LLC, Denver, CO Branch · Summit Financial vs CARS Acquisition · Summit Financial vs EA Holdings
What people say about Summit Financial
All experiencesNo experiences with Summit Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Summit Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 16, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Apr 13, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Apr 13, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Mar 27, 2021 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | No timely reply |
| Mar 14, 2021 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | No timely reply |
| Mar 8, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Jan 15, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | No timely reply |
| Dec 3, 2020 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Aug 6, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Jul 25, 2020 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | No timely reply |
| Jul 8, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Jun 20, 2020 | Auto loans & leases | Incorrect information on your reportOld information reappears or never goes away | No timely reply |
Questions about Summit Financial
How many complaints does Summit Financial have?
Summit Financial has 76 complaints on record since December 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Summit Financial respond to complaints?
Yes. Summit Financial answered 57.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Summit Financial?
The most common problems are incorrect information on your report (17), managing the loan or lease (12), problems when you are unable to pay (11).
Is Summit Financial legit?
Summit Financial is a real company with a public complaint record: consumers have complained about it 76 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Summit Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Summit Financial?
Complain to Summit Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Summit Financial complaints come from?
Most come from Florida (46), Georgia (11), Alabama (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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