Complaint log
Sun Loan complaint log
The newest complaints about Sun Loan, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 28, 2025 | Payday & personal loans | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Oct 24, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 21, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 13, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 10, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 10, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 8, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 6, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 30, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 30, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 25, 2025 | Payday & personal loans | Getting the loan | Explained |
| Sep 15, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 10, 2025 | Payday & personal loans | Problem when making payments | Explained |
| Sep 9, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 9, 2025 | Payday & personal loans | Struggling to pay your loan | Explained |
| Sep 5, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 2, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 29, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Aug 25, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 21, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 20, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 19, 2025 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Aug 17, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Aug 12, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 11, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 8, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 7, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 4, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 4, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Aug 3, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Aug 3, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 2, 2025 | Payday & personal loans | Getting the loan | Explained |
| Jul 28, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 26, 2025 | Payday & personal loans | Struggling to pay your loan | Explained |
| Jul 24, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 22, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 21, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 13, 2025 | Payday & personal loans | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | Fixed |
| Jul 4, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 30, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 27, 2025 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 25, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Jun 19, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 15, 2025 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jun 14, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 14, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jun 8, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 8, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| May 29, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works