Complaint log
Sun Loan complaint log
The newest complaints about Sun Loan, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 9, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 5, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 3, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 2, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 2, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 30, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Dec 29, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Dec 29, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 27, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 26, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 24, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 23, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Fixed |
| Dec 18, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 17, 2025 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Fixed |
| Dec 17, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 17, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 16, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 16, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 14, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 14, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 12, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 12, 2025 | Payday & personal loans | Struggling to pay your loan | Explained |
| Dec 11, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 10, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 6, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 5, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 5, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Dec 4, 2025 | Payday & personal loans | Problem when making payments | Explained |
| Dec 3, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 2, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 2, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 1, 2025 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Nov 29, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Nov 26, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 24, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 21, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 19, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Nov 17, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 17, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 17, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Nov 17, 2025 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Fixed |
| Nov 15, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 12, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 11, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 1, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Oct 31, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 30, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works