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Complaint log

Sunlight Financial complaint log

The newest complaints about Sunlight Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 6, 2026Bank accountsManaging an accountBanking errorsTXExplainedYes
Jan 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Dec 29, 2025Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Dec 27, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Dec 19, 2025Payday & personal loansProblem when making paymentsTXExplainedYes
Dec 17, 2025Payday & personal loansGetting the loanTXExplainedYes
Dec 15, 2025Credit reportingIncorrect information on your reportPublic record information inaccurateAZExplainedYes
Dec 12, 2025Payday & personal loansProblem when making paymentsFLExplainedNo
Dec 12, 2025Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Dec 12, 2025Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedNo
Dec 12, 2025Debt relief & credit repairCharged upfront or unexpected feesNCExplainedYes
Dec 7, 2025Payday & personal loansProblem when making paymentsOHExplainedNo
Dec 1, 2025Payday & personal loansProblem with additional add-on products or servicesNCExplainedYes
Nov 23, 2025Payday & personal loansCharged fees or interest you didn't expectMIExplainedYes
Nov 21, 2025Credit reportingIncorrect information on your reportAccount information incorrectSCExplainedYes
Nov 18, 2025Payday & personal loansGetting the loanMOExplainedYes
Nov 6, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Oct 14, 2025Payday & personal loansCredit monitoring or identity theft protection servicesBilling dispute for servicesPAExplainedYes
Oct 13, 2025Debt relief & credit repairDidn't provide services promisedTXExplainedYes
Oct 8, 2025Payday & personal loansCharged fees or interest you didn't expectKYExplainedYes
Oct 6, 2025Payday & personal loansGetting the loanNJExplainedYes
Oct 6, 2025Payday & personal loansCharged fees or interest you didn't expectCOExplainedYes
Sep 30, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
Sep 30, 2025Payday & personal loansGetting the loanSDExplainedYes
Sep 25, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Sep 22, 2025Payday & personal loansProblem when making paymentsUTExplainedYes
Sep 22, 2025Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Sep 20, 2025Payday & personal loansCharged fees or interest you didn't expectNCExplainedYes
Sep 19, 2025Credit reportingIncorrect information on your reportAccount status incorrectLAExplainedYes
Sep 14, 2025Payday & personal loansProblem with additional add-on products or servicesMIExplainedYes
Sep 10, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Sep 4, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Sep 3, 2025Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Sep 2, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMIExplainedYes
Aug 27, 2025Payday & personal loansGetting the loanVAExplainedYes
Aug 25, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Aug 24, 2025Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Aug 21, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Aug 20, 2025Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Aug 15, 2025Payday & personal loansProblem with the payoff process at the end of the loanVAExplainedYes
Aug 7, 2025Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Jul 25, 2025Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Jul 23, 2025Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Jul 22, 2025Payday & personal loansStruggling to pay your loanLAExplainedYes
Jul 17, 2025Payday & personal loansProblem when making paymentsNJExplainedYes
Jul 14, 2025Payday & personal loansProblem with additional add-on products or servicesMIExplainedYes
Jul 12, 2025Payday & personal loansGetting the loanNCExplainedYes
Jul 10, 2025Payday & personal loansProblem when making paymentsPAExplainedYes
Jul 1, 2025Payday & personal loansProblem when making paymentsNYExplainedYes
Jun 4, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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