Complaint log
Sunlight Financial complaint log
The newest complaints about Sunlight Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 19, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 19, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 19, 2025 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| May 14, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 8, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 5, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 3, 2025 | Payday & personal loans | Struggling to pay your loan | Explained |
| May 1, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Apr 11, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 6, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 27, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Mar 26, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 19, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 18, 2025 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Mar 3, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 27, 2025 | Money transfers & apps | Fraud or scam | Explained |
| Feb 24, 2025 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Feb 20, 2025 | Payday & personal loans | Can't contact lender or servicer | Explained |
| Feb 5, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 3, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 1, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 21, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 17, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 13, 2025 | Payday & personal loans | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jan 1, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 26, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Dec 17, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 14, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 12, 2024 | Payday & personal loans | Struggling to pay your loan | Explained |
| Dec 10, 2024 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Nov 26, 2024 | Payday & personal loans | Problem when making payments | Explained |
| Nov 25, 2024 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Nov 19, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Nov 16, 2024 | Payday & personal loans | Struggling to pay your loan | Explained |
| Nov 16, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Nov 7, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 31, 2024 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 15, 2024 | Payday & personal loans | Struggling to pay your loan | Explained |
| Oct 13, 2024 | Payday & personal loans | Struggling to pay your loan | Explained |
| Oct 8, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 7, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 7, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 2, 2024 | Credit cards | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 25, 2024 | Payday & personal loans | Getting the loan | Explained |
| Sep 19, 2024 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Sep 16, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 13, 2024 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Sep 8, 2024 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Sep 5, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Sep 4, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works