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Complaint log

Sunlight Financial complaint log

The newest complaints about Sunlight Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 30, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Apr 29, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Apr 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedNo
Apr 24, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedNo
Apr 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectMEExplainedYes
Apr 19, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedYes
Apr 19, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedYes
Apr 18, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedNo
Apr 12, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMSExplainedYes
Apr 10, 2026Payday & personal loansProblem when making paymentsTXExplainedNo
Apr 10, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedNo
Apr 7, 2026Payday & personal loansGetting the loanMIExplainedYes
Apr 5, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedNo
Mar 31, 2026Credit reportingIncorrect information on your reportAccount information incorrectWAExplainedYes
Mar 31, 2026Payday & personal loansGetting the loanCAExplainedYes
Mar 30, 2026Payday & personal loansGetting the loanCAExplainedNo
Mar 29, 2026Payday & personal loansProblem with the payoff process at the end of the loanSCExplainedYes
Mar 25, 2026Payday & personal loansCharged fees or interest you didn't expectARExplainedNo
Mar 24, 2026Payday & personal loansCan't contact lender or servicerCAExplainedYes
Mar 24, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedNo
Mar 24, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportOKExplainedNo
Mar 22, 2026Payday & personal loansGetting the loanWIExplainedYes
Mar 19, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedNo
Mar 11, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedNo
Mar 10, 2026Payday & personal loansGetting the loanTXExplainedYes
Mar 3, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Feb 27, 2026Payday & personal loansProblem with the payoff process at the end of the loanVAExplainedNo
Feb 25, 2026Payday & personal loansProblem with additional add-on products or servicesMAExplainedYes
Feb 23, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMOExplainedYes
Feb 19, 2026Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Feb 19, 2026Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Feb 15, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Feb 13, 2026Payday & personal loansProblem with additional add-on products or servicesCTExplainedYes
Feb 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountIAExplainedNo
Feb 11, 2026Payday & personal loansStruggling to pay your loanGAExplainedYes
Feb 5, 2026Payday & personal loansGetting the loanNYExplainedYes
Feb 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedNo
Feb 4, 2026Payday & personal loansStruggling to pay your loanPAExplainedYes
Feb 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsMSExplainedNo
Feb 2, 2026Payday & personal loansGetting the loanSCExplainedNo
Jan 25, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingCAExplainedNo
Jan 23, 2026Payday & personal loansProblem when making paymentsMSExplainedNo
Jan 23, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureVAExplainedNo
Jan 22, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedNo
Jan 20, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedNo
Jan 19, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Jan 16, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedFLExplainedNo
Jan 16, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedNo
Jan 15, 2026Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Jan 8, 2026Payday & personal loansCharged fees or interest you didn't expectMSExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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