Credit reporting
SunTrust credit reporting complaints
Consumers have filed 283 complaints about SunTrust's credit reporting. See the whole SunTrust record.
SunTrust against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | SunTrust | 0 | - | - |
Latest SunTrust credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 14, 2018 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 12, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jun 7, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 4, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 29, 2018 | Credit reporting | Identity theft protection or other monitoring servicesDidn't receive services that were advertised | Explained |
| May 21, 2018 | Credit reporting | Improper use of your reportReceived unsolicited financial product or insurance offers after opting out | Explained |
| May 15, 2018 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| May 10, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 8, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 7, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 27, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 24, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 20, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 18, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 17, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 10, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 9, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 4, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 3, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 29, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 29, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Mar 28, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Mar 22, 2018 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Mar 18, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 16, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 14, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 13, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 12, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 7, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 6, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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