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Mortgages

Synchrony mortgages complaints

Consumers have filed 224 complaints about Synchrony's mortgages. See the whole Synchrony record.

Synchrony against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Synchrony0new--224

Every mortgage company ranked

Latest Synchrony mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Jan 2, 2013MortgagesLoan modification,collection,foreclosureWYNo timely replyNo
Dec 26, 2012MortgagesLoan modification,collection,foreclosureIDExplainedYes
Dec 21, 2012MortgagesLoan modification,collection,foreclosureNJExplainedYes
Dec 19, 2012MortgagesLoan servicing, payments, escrow accountFLExplainedYes
Dec 19, 2012MortgagesLoan servicing, payments, escrow accountMDExplainedYes
Dec 11, 2012MortgagesLoan servicing, payments, escrow accountNJExplainedYes
Dec 7, 2012MortgagesLoan servicing, payments, escrow accountINExplainedYes
Dec 7, 2012MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Dec 4, 2012MortgagesLoan servicing, payments, escrow accountMDExplainedYes
Dec 3, 2012MortgagesLoan servicing, payments, escrow accountFLExplainedYes
Nov 27, 2012MortgagesLoan modification,collection,foreclosureIDExplainedYes
Nov 22, 2012MortgagesLoan modification,collection,foreclosureNHExplainedYes
Nov 21, 2012MortgagesLoan servicing, payments, escrow accountORExplainedYes
Nov 21, 2012MortgagesLoan servicing, payments, escrow accountKYClosedYes
Nov 20, 2012MortgagesApplication, originator, mortgage brokerNYExplainedYes
Nov 20, 2012MortgagesLoan servicing, payments, escrow accountNYExplainedYes
Nov 14, 2012MortgagesLoan modification,collection,foreclosureDEClosedYes
Nov 13, 2012MortgagesLoan modification,collection,foreclosureNJExplainedYes
Nov 9, 2012MortgagesLoan servicing, payments, escrow accountTXExplainedYes
Oct 30, 2012MortgagesLoan servicing, payments, escrow accountCAMoney backYes
Oct 29, 2012MortgagesLoan modification,collection,foreclosureMAClosedYes
Oct 25, 2012MortgagesLoan servicing, payments, escrow accountAZClosedYes
Oct 5, 2012MortgagesLoan servicing, payments, escrow accountNMMoney backYes
Oct 3, 2012MortgagesLoan modification,collection,foreclosureGAClosedYes
Oct 1, 2012MortgagesLoan modification,collection,foreclosureGAClosedYes
Sep 19, 2012MortgagesLoan modification,collection,foreclosureHIClosedYes
Sep 19, 2012MortgagesLoan modification,collection,foreclosurePAClosedYes
Sep 18, 2012MortgagesLoan servicing, payments, escrow accountAZClosedYes
Sep 11, 2012MortgagesLoan servicing, payments, escrow accountMDClosedYes
Sep 10, 2012MortgagesLoan modification,collection,foreclosureNCClosedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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