Synchrony against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Synchrony | 0 | new | - | - | 224 |
Every mortgage company ranked
Latest Synchrony mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 5, 2012 | Mortgages | Loan modification,collection,foreclosure | NY | Closed | Yes |
| Aug 30, 2012 | Mortgages | Loan modification,collection,foreclosure | MO | Closed | Yes |
| Aug 29, 2012 | Mortgages | Loan servicing, payments, escrow account | CA | Closed | Yes |
| Aug 28, 2012 | Mortgages | Loan modification,collection,foreclosure | NV | Closed | Yes |
| Aug 27, 2012 | Mortgages | Loan modification,collection,foreclosure | NY | Closed | Yes |
| Aug 23, 2012 | Mortgages | Loan modification,collection,foreclosure | ME | Closed | Yes |
| Aug 23, 2012 | Mortgages | Loan servicing, payments, escrow account | CT | Closed | Yes |
| Aug 14, 2012 | Mortgages | Loan servicing, payments, escrow account | NC | Closed | Yes |
| Aug 8, 2012 | Mortgages | Loan servicing, payments, escrow account | NJ | Closed | Yes |
| Aug 7, 2012 | Mortgages | Loan servicing, payments, escrow account | NC | Closed | Yes |
| Aug 7, 2012 | Mortgages | Loan modification,collection,foreclosure | MD | Closed | Yes |
| Aug 7, 2012 | Mortgages | Settlement process and costs | NY | Closed | Yes |
| Aug 7, 2012 | Mortgages | Loan modification,collection,foreclosure | PA | Closed | Yes |
| Aug 2, 2012 | Mortgages | Loan servicing, payments, escrow account | MD | Closed | Yes |
| Aug 2, 2012 | Mortgages | Loan servicing, payments, escrow account | NY | Closed | Yes |
| Jul 31, 2012 | Mortgages | Loan modification,collection,foreclosure | TX | Closed | Yes |
| Jul 24, 2012 | Mortgages | Loan modification,collection,foreclosure | OK | Closed | Yes |
| Jul 24, 2012 | Mortgages | Loan modification,collection,foreclosure | ID | Closed | Yes |
| Jul 21, 2012 | Mortgages | Loan modification,collection,foreclosure | MT | Closed | Yes |
| Jul 20, 2012 | Mortgages | Loan modification,collection,foreclosure | AR | Explained | Yes |
| Jul 18, 2012 | Mortgages | Loan modification,collection,foreclosure | FL | Closed | Yes |
| Jul 16, 2012 | Mortgages | Application, originator, mortgage broker | OR | Closed | Yes |
| Jul 13, 2012 | Mortgages | Loan servicing, payments, escrow account | PA | Money back | Yes |
| Jul 9, 2012 | Mortgages | Loan servicing, payments, escrow account | NY | Closed | Yes |
| Jul 9, 2012 | Mortgages | Loan modification,collection,foreclosure | CA | Closed | Yes |
| Jul 2, 2012 | Mortgages | Loan modification,collection,foreclosure | IL | Explained | Yes |
| Jun 26, 2012 | Mortgages | Loan servicing, payments, escrow account | VA | Closed | Yes |
| Jun 26, 2012 | Mortgages | Loan modification,collection,foreclosure | MO | Closed | Yes |
| Jun 22, 2012 | Mortgages | Loan modification,collection,foreclosure | FL | Closed | Yes |
| Jun 22, 2012 | Mortgages | Loan modification,collection,foreclosure | PA | Closed | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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