Synovus Bank against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Synovus Bank | 0 | new | - | - | 149 |
Every mortgage company ranked
Latest Synovus Bank mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 5, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | GA | Explained | Yes |
| May 29, 2025 | Mortgages | Trouble during payment processPayment process | SC | Explained | Yes |
| Mar 6, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | SC | Explained | Yes |
| Jul 25, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | FL | Explained | Yes |
| Mar 7, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | FL | Explained | Yes |
| Feb 21, 2024 | Mortgages | Trouble during payment processPaying off the loan | PA | Explained | Yes |
| Feb 6, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | Explained | Yes |
| Jan 10, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CT | Explained | Yes |
| Sep 18, 2023 | Mortgages | Incorrect information on your reportAccount information incorrect | FL | Money back | Yes |
| Jul 20, 2023 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jul 14, 2023 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Apr 28, 2023 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Apr 28, 2023 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Mar 14, 2023 | Mortgages | Trouble during payment process | SC | Explained | Yes |
| Feb 12, 2023 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jan 9, 2023 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Nov 26, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Nov 8, 2022 | Mortgages | Struggling to pay mortgage | SC | Explained | Yes |
| Sep 19, 2022 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Aug 31, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TN | Explained | Yes |
| Aug 19, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | GA | Explained | Yes |
| Aug 3, 2022 | Mortgages | Incorrect information on your reportInformation belongs to someone else | GA | Explained | Yes |
| Jul 14, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| May 24, 2022 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| May 11, 2022 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Apr 6, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | GA | Explained | Yes |
| Jan 26, 2022 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Jan 7, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Dec 22, 2021 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Dec 8, 2021 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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