Loan servicer · complaint record
TFC Credit complaints
Filed under TFC Credit Corporation
Consumers have filed 4 complaints about TFC Credit since 2014, none in the last 12 months. It answered 0% on time and closed 25% with relief for the customer. The most common problem is dealing with my lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 0%
- Closed with relief
- 25%
- Last 30 days
- 0
- Rank
- -
Since October 2014
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Feb 16, 2018
TFC Credit complaints by month
The busiest month was October 2014 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How TFC Credit answered all time
- Closed with non-monetary relief125%
- Closed with explanation375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What TFC Credit complaints are about
Top TFC Credit problems
Inside "Dealing with my lender or servicer"
- Need information about my balance/terms 2
- Don't agree with fees charged 1
Where TFC Credit complaints come from
Most complaints: Alabama (1), Connecticut (1), Maine (1), North Carolina (1).
TFC Credit compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | TFC CreditStudent loans | - | 0 | - |
Compare side by side: TFC Credit vs Earnest · TFC Credit vs College Ave Student Loan Servicing · TFC Credit vs Meritize Financial · TFC Credit vs LendKey Technologies
What people say about TFC Credit
All experiencesNo experiences with TFC Credit yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest TFC Credit complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 16, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 15, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Feb 13, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Fixed |
| Oct 1, 2014 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
Questions about TFC Credit
How many complaints does TFC Credit have?
TFC Credit has 4 complaints on record since October 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does TFC Credit respond to complaints?
Yes. TFC Credit answered 0% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with TFC Credit?
The most common problems are dealing with my lender or servicer (3), incorrect information on your report (1).
Is TFC Credit legit?
TFC Credit is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is TFC Credit legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against TFC Credit?
Complain to TFC Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most TFC Credit complaints come from?
Most come from Alabama (1), Connecticut (1), Maine (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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