Auto loans & leases
Thaxton Investment auto loans & leases complaints
Consumers have filed 23 complaints about Thaxton Investment's auto loans & leases, 9 in the last 12 months. Thaxton Investment answered 100% on time and closed 11% with relief. See the whole Thaxton Investment record.
Thaxton Investment against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Thaxton Investment | 9 | 100% | 11% |
Latest Thaxton Investment auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 17, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 16, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Fixed |
| May 7, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 1, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Apr 6, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Mar 13, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 19, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 8, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 18, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 7, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 5, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Aug 15, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Apr 30, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 4, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Jun 24, 2024 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| May 27, 2024 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jan 30, 2024 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Jan 25, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Fixed |
| Jun 27, 2023 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Feb 13, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jan 23, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jan 24, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 9, 2021 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Thaxton Investment
No comments yet. Start the conversation - questions are welcome too.