Debt collector · complaint record
Thaxton Investment complaints
Filed under Thaxton Investment Corporation
Consumers have filed 1,667 complaints about Thaxton Investment since 2013, 408 of them in the last 12 months (+29% on the year before). It answered 100% on time and closed 34% with relief for the customer - more often than a typical debt collector. The most common problem is incorrect information on your report.
Strong response record. How it works
- Complaints on record
- 1,667
- Last 12 months
- 408
- Answered on time
- 100%
- Closed with relief
- 34%
- Last 30 days
- 14
- Rank
- #89 of 1,963
Since August 2013
+29% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 13, 2026
Most complained-about debt collectors
Thaxton Investment complaints by month
The busiest month was May 2026 (51 complaints). Complaints in the last 12 months are up 29% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Thaxton Investment answered last 12 months
- Closed with non-monetary relief13733.6%
- Closed with explanation27166.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers28/4033.6% closed with relief
- Complaint trend7/15+29% vs last year
What Thaxton Investment complaints are about
Top Thaxton Investment problems last 12 months
Inside "Incorrect information on your report"
- Account information incorrect 119
- Account status incorrect 115
- Information belongs to someone else 113
- Old information reappears or never goes away 16
- Information is missing that should be on the report 6
- Personal information incorrect 5
Where Thaxton Investment complaints come from
Most complaints: Texas (394), South Carolina (321), Georgia (233), Alabama (173), Tennessee (135).
Thaxton Investment compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | CNG Financial (Check 'n Go)Debt collection | 39 | 433 | D |
| 2 | United Collection BureauDebt collection | 47 | 433 | D |
| 3 | Thaxton InvestmentDebt collection | 80 | 408 | A |
| 4 | Professional Debt MediationDebt collection | 12 | 399 | F |
| 5 | Velocity Portfolio GroupDebt collection | 59 | 396 | C |
| 6 | Leafy FinancialDebt collection | 39 | 394 | D |
| 7 | Nationwide Capital ServicesDebt collection | 18 | 384 | F |
| 8 | Amsher Collection ServicesDebt collection | 49 | 380 | D |
Compare side by side: Thaxton Investment vs CNG Financial · Thaxton Investment vs United Collection Bureau · Thaxton Investment vs Professional Debt Mediation · Thaxton Investment vs Velocity Portfolio Group
What people say about Thaxton Investment
All experiencesNo experiences with Thaxton Investment yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Thaxton Investment complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 13, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 31, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Oct 25, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 23, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 21, 2026 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Oct 20, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Oct 19, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
Questions about Thaxton Investment
How many complaints does Thaxton Investment have?
Thaxton Investment has 1,667 complaints on record since August 2013, including 408 in the last 12 months and 14 in the last 30 days. That makes it number 220 of every company by complaints this year.
Does Thaxton Investment respond to complaints?
Yes. Thaxton Investment answered 100% of its complaints on time (within 15 days) and closed 34% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 80/100 (grade A).
What do people complain about most with Thaxton Investment?
The most common problems are incorrect information on your report (378), took or threatened to take negative or legal action (141), attempts to collect debt not owed (215).
Is Thaxton Investment legit?
Thaxton Investment is a real company with a public complaint record: consumers have complained about it 1,667 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Thaxton Investment legit? for the signals, red flags and how to protect yourself.
Are complaints about Thaxton Investment going up or down?
Up. There were 408 complaints in the last 12 months against 317 in the 12 before (+29%). See every month.
How do I file a complaint against Thaxton Investment?
Complain to Thaxton Investment in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Thaxton Investment complaints come from?
Most come from Texas (394), South Carolina (321), Georgia (233). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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