Debt collector · complaint record
The CMI Group complaints
Filed under The CMI Group, Inc.
Consumers have filed 3,090 complaints about The CMI Group since 2013, none in the last 12 months. It answered 99.9% on time and closed 68% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3,090
- Last 12 months
- 0
- Answered on time
- 99.9%
- Closed with relief
- 68%
- Last 30 days
- 0
- Rank
- -
Since July 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 31, 2024
The CMI Group complaints by month
The busiest month was August 2024 (64 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How The CMI Group answered all time
- Closed with monetary relief10%
- Closed with non-monetary relief2,10368.1%
- Closed with explanation98531.9%
- Untimely response10%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What The CMI Group complaints are about
Top The CMI Group problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 649
- Debt was result of identity theft 313
- Debt was paid 185
- Debt was already discharged in bankruptcy and is no longer owed 10
Where The CMI Group complaints come from
Most complaints: Texas (516), Florida (363), California (303), Georgia (244), Illinois (169).
The CMI Group compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | The CMI GroupDebt collection | - | 0 | - |
Compare side by side: The CMI Group vs Green Square · The CMI Group vs EMoneyUSA · The CMI Group vs Mullooly Jeffrey Rooney & Flynn · The CMI Group vs Credit World Services
What people say about The CMI Group
All experiencesNo experiences with The CMI Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest The CMI Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| Oct 22, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 21, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 20, 2024 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Oct 19, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Oct 16, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 14, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Fixed |
| Oct 13, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Oct 11, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Oct 11, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 8, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Oct 2, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Questions about The CMI Group
How many complaints does The CMI Group have?
The CMI Group has 3,090 complaints on record since July 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does The CMI Group respond to complaints?
Yes. The CMI Group answered 99.9% of its complaints on time (within 15 days) and closed 68% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with The CMI Group?
The most common problems are attempts to collect debt not owed (1,157), written notification about debt (504), cont'd attempts collect debt not owed (397).
Is The CMI Group legit?
The CMI Group is a real company with a public complaint record: consumers have complained about it 3,090 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The CMI Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against The CMI Group?
Complain to The CMI Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most The CMI Group complaints come from?
Most come from Texas (516), Florida (363), California (303). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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