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Complaint log

The LGM complaint log

The newest complaints about The LGM, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanOHExplainedYes
Aug 25, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanOHExplainedYes
Jul 13, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Jul 1, 2026Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingOHExplainedYes
Jun 8, 2026Auto loans & leasesIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Apr 29, 2026Auto loans & leasesRepossessionVoluntary repossessionOHExplainedYes
Apr 13, 2026Credit reportingIncorrect information on your reportAccount status incorrectOHExplainedYes
Mar 24, 2026Auto loans & leasesManaging the loan or leaseBilling problemOHExplainedYes
Mar 7, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Jan 29, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanOHExplainedYes
Jan 9, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Jan 3, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Dec 30, 2025Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Dec 11, 2025Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionOHExplainedYes
Dec 11, 2025Auto loans & leasesManaging the loan or leaseBilling problemOHExplainedYes
Nov 21, 2025Debt collectionCommunication tacticsFrequent or repeated callsOHExplainedYes
Sep 26, 2025Auto loans & leasesGetting a loan or leaseCredit denialGAExplainedYes
Jul 18, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountOHExplainedNo
Jul 3, 2025Auto loans & leasesManaging the loan or leaseProblem with the interest rateOHExplainedNo
Mar 29, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsOHExplainedYes
Jan 24, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedOHExplainedYes
Jan 23, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountOHExplainedYes
Dec 20, 2024Auto loans & leasesManaging the loan or leaseProblem with fees chargedOHExplainedYes
Jul 10, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedYes
Jun 12, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedNo
Apr 28, 2024Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedNo
Mar 18, 2024Credit reportingImproper use of your reportReporting company used your report improperlyOHExplainedNo
Jan 26, 2024Auto loans & leasesManaging the loan or leaseBilling problemOHExplainedYes
Jan 19, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtOHExplainedYes
Nov 5, 2023Debt collectionCommunication tacticsFrequent or repeated callsOHExplainedNo
Nov 3, 2023Debt collectionCommunication tacticsFrequent or repeated messagesOHExplainedNo
Oct 24, 2023Debt collectionElectronic communicationsUsed obscene, profane, or other abusive languageOHExplainedYes
Oct 12, 2023Auto loans & leasesManaging the loan or leaseProblem with fees chargedOHExplainedYes
Aug 24, 2023Auto loans & leasesManaging the loan or leaseBilling problemVAExplainedNo
Jul 12, 2023Debt collectionCommunication tacticsFrequent or repeated callsGAExplainedNo
Jun 30, 2023Auto loans & leasesManaging the loan or leaseProblem with the interest rateOHExplainedYes
Jun 21, 2023Auto loans & leasesStruggling to pay your loanProblem after you declared or threatened to declare bankruptcyVAExplainedNo
May 27, 2023Auto loans & leasesImproper use of your reportReporting company used your report improperlyOHExplainedNo
May 24, 2023Auto loans & leasesManaging the loan or leaseBilling problemOHExplainedNo
Mar 1, 2023Auto loans & leasesManaging the loan or leaseProblem with the interest rateOHExplainedYes
Jun 10, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedNo
Feb 26, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
May 20, 2021Debt collectionFalse statements or representationAttempted to collect wrong amountOHExplainedYes
Mar 9, 2021Auto loans & leasesGetting a loan or leaseFraudulent loanOHExplainedYes
Feb 25, 2021Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes
Nov 3, 2020Auto loans & leasesManaging the loan or leaseProblem with fees chargedOHExplainedYes
Sep 9, 2020Auto loans & leasesManaging the loan or leaseBilling problemOHExplainedYes
Jul 7, 2020Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanOHExplainedYes
May 28, 2020Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleOHExplainedYes
Jul 30, 2019Credit reportingIncorrect information on your reportInformation is missing that should be on the reportFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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